customer K.
Took care of everything quick easy…
Took care of everything quick easy friendly
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!

Excellent
Based on 5,088 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
customer K.
Took care of everything quick easy friendly
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!
customer
Friendly and prompt. Good experience.
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!
Ted E.
I have used this company for over a year. They continue to be prompt and dependable. I use the order on line option. It is easy to talk with a customer service representative when it should be needed. I especially like the E-mail that alerts me to reordering time. We will continue to use this company.
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!
Jerry O.
Thank you for walking through an order and received it in no time at all
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!
customer
Very good information and package came quickly
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!
John A.
Rendered catheters they explained when they could resend due to insurance I explained didn't know if I could make it recalled cause I never received email conf shpt they they did ship the next day received them 4 days later went through alot of pain trying not to use catheters and only use them to relieve pain from the abdomen I was thinking about changing companies because of what happened hopefully they can explain to me what I can do at the time of reordering when I am running low when I had informed them of it
Reply from Comfort MedicalOct 4, 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Steve
Order was 100% and got it in 4 days.
Reply from Comfort MedicalSep 12, 2022
Thank you for the positive review!
customer
Good service, but online account set up is problematic, so I called your 800 number as indicated when the supplied duel authorization number provided online did not work, the person who answered was unable to help me, indicated someone with technical experience will call me back, but that hasn't happened yet. Why push me to setup an online account and then make it so hard to setup?
Reply from Comfort MedicalSep 27, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.