RetailMeNotReviews of community.retailmenot.com

It was easy and quick to resolve an issue with missing cash back.

Excellent customer service. Always responsive, helpful, and willing to answer questions.

Prompt response

they really deliver on their promises

The customer service people at Retail Me Not were very responsive and very helpful .

Look, many thumb down sites that offer bad coupon codes, which RMN is included. In that sense, I do not disagree on that note. With that said, what RMN does that differs from others is the Cashback feature. It remains one of few sites that does follow through with it, in addition to assistance post-submission. Did I ever have denied claim? Absolutely. Then again, most folks purchase w/o any cashback incentive, so this is actually considered a bonus, with high successful rate (90%+). Overall, this site offers a great portal to earn some of those dreadful 'tax' back, and it is a positive outcome in my book. Thank you for reading my honest feedback.

Order tracking reliability seems to be going down in the recent months that coincided with some changes being introduced on their website, but so far, the RMN Customer Service has been great in responding to issues, so still recommend, although I'm not particularly excited on needing to follow up on most orders.

TERRIBLE!!! Don't waste your time! I have clicked on them for cash back and have the emails saying I activated the cash back procedure and have the receipts that I purchased from said retailer, but they kept showing pending, pending, pending forever. I called and was told to email my proof which I did and got an email back saying thanks and they would handle it. Oh yeah, they handled it alright, they then removed all the pending transactions!! I gave them another chance but they are doing it again. Showing pending transactions forever, meaning you never get paid AND other pending transactions were complete deleted..this is a total scam company in my opinion, don't bother, don't waste your time like I did, countless hours on end! The last few times I tried to call so got the phone tree, automated message after automated message..they need to be investigated and there needs to be a class action suit against them.