Reply from compassmining.ioAug 10, 2023
Hey Sorry for your experience, often times this happens when upfront conversations didn't happen-- and expectations were not set properly. I am available via this link to give context and fix problems. That goes for anyone reading this. Thanks.
and for the "I lost money caps" Buying at the top and selling at the bottom because one becomes disphoric towards the position is something that can happen, and that would be losing money. "If you believe what you have is worthless, it will be." I've seen it many times. I've also seen the converse many times as well.
Didn't sell yet? You still have options and losses aren't realized yet. Hey Bitcoin price is low, it can affect your perspective on what your miners and crypto are worth. Not having proper expectations leads to surprises, like this--and will make you feel bad about the position. 99.9% of miners do not understand the math, and thus allow it to warp their perspective--its not their fault, websites like asicminervalue make people think that is how to see things, but it isn't. They consistently see the market backwards when they look at this in terms of "profitability," seeing this in terms of cost of generation leads to an even keeled psychology, understanding what this can do for your taxes is also important and why everyone should talk to a CPA or their local licensed tax professional to fully understand why mining is different than buying on the exchanges. Looking at this through the lense of fiat currency, profitability and also not understanding one's taxes leads to this feeling one has lost money, they sell miners at the bottom and actually lose money.
Yes, downtime happens, yes moves happen, yes machines break, it is important to have that expectation upfront or it becomes a surprise like this. It is also important to know how to get expedient support. Hosting specialized for mining cryptocurrency with a 95% SLA is very different from traditional hosting which usually carries 99.999% uptime.
You can setup a time to speak with me whenever you like - https://calendly.com/johncompassmining/compassmining-trustpilot-review-30min
It shares my calendar with you and adjusts for time zones. Hope this helps. Nobody here is running a dishonest business, we seek to do good business only, but to do that, takes communication, and I really do look forward to speaking with you and helping you as much as I can. Thanks.