Christina S.
Complete Carat Review
Nick helped me design my dream elongated cushion solitaire ring, which was an anniversary upgrade from my sweet husband. He helped me pick the perfect stone and design a two-tone cathedral solitaire setting with claw prongs. Throughout the process, Nick was wonderful to work with. He is very responsive and stayed in constant communication. He is very knowledgeable about jewelry and diamonds, answering any question I had and providing feedback when requested. When production on the ring took a few days longer than anticipated, he was very apologetic and handled the situation with transparency and professionalism. I actually appreciate the extra time taken as he wanted the ring to be flawless before shipping and it turned out to be exactly that. The dedication and time they took to perfect my ring showed me how much this company cares about their customers. I recommend Complete Carat to anyone in the market for a lab diamond or ring who wants personalized concierge service with very competitive prices. I'm really glad I went with them.

