Average
Based on 703 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CONCEIVEPLUS is listed under Personal Care.
CONCEIVEPLUS (conceiveplus.com) has 703 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
703 approved reviews, newest moderated first
Niki
After I paid I got no communication as to where my product is I ordered more than ten days ago and still didn’t receive my product . Very disappointed
Reply from CONCEIVEPLUSMar 24, 2024
There is no record of this person being a customer of our website.
Jeffrey W.
Me and my wife trued getting pregnant for a year after her tubal surgery where they could only fix one tube. 1 month after using the male/female bundle of conceive plus we were pregnant
Reply from CONCEIVEPLUSMar 24, 2024
Dear Jeffrey, Thank you for sharing your amazing success story with us! We are truly thrilled to hear that Conceive Plus played a pivotal role in helping you and your partner achieve your dream of conception after struggling for five years. Your journey is inspiring, and we deeply appreciate you choosing Conceive Plus to support you along the way. Thank you for sharing your experience and for recommending Conceive Plus to others. We wish you all the best on your journey to parenthood.
Israel
I ordered a product and it never arrives, then I requested a refund.
Reply from CONCEIVEPLUSMar 24, 2024
Dear Israel. We are sorry that your order to Mexico was not delivered as expected. We shipped your order correctly to Mexico using the address you provided for your order and it was disappointing that it was not delivered to you despite the efforts we went to. We are glad that we were able to take full responsibility for this and give you a complete refund even though it was not our fault and the circumstances was fully outside our control. We understand that some customers love to express their frustration about delivery on Trustpilot with one star reviews and we are truly sorry that you were not able to experience Conceive Plus products because of the delivery issue.
Romance N.
We had been trying for over a year until recently, I really got the prefilled applicators first on Amazon and then ordered the trial but I got pregnant after the first prefilled applicator I used before I got the trial lube. I was skeptical when I saw conceive plus at first so it took me almost a month before giving it a try then boom 💥 I ended up pregnant, I used it the same day I received it February 19th and got pregnant so I want definitely put the rest aside for next time thats for sure
Ragheb A.
They sent me supplies for 3 months and it was about to expire. When I contacted them back they said your good. Meaning they forced me to consume it very fast. At the same time, the pills did not worked for me. I have been using them for 6 months. It is a waste of money. I have picture of the package. I order it by the end of Nov and instead of sending me a product have enough time to get expire, they sent me 3 boxes would have expired in March 2024. When I asked the customer desk agent she was not helpful and when I asked here for the review she advised me to send it to her directly
Reply from CONCEIVEPLUSMar 24, 2024
Dear Ragheb Alkubahji, The quality of our products is very important to us and we address any such issues very carefully. We are sorry if you have misunderstood the expiry date of any product that you received as being about to expire. Please respond to our request for your order number, name and email so that we can fully investigate your orders and respond to each concern. Our Customer Support team are available to help explain any concerns about product expiry and quality to ensure that misunderstandings are managed correctly. We certainly understand that trying to get pregnant can be a frustrating and stressful time and we hope that our products ease the way to conception naturally and in the shortest possible time, We are truly sorry that you have concluded our fertility supplements to be a waste of money, we do not agree that can be true because our bodies take time to adjust and the conception process is complex with many factors that contribute to a successful conception. For many it can take up to twelve months to get pregnant. We are looking forward to hearing from you at your convenience and resolving any misunderstandings and concerns you have.
Maura N.
I received expired product.
Reply from CONCEIVEPLUSMar 24, 2024
Dear Maura, The quality of our products is very important to us and we address any such issues very carefully. We are sorry that you have misunderstood the expiry date in the free product that you received as being expired. Please note that the free sample you received had expiry is at the last day of the month and not the first of the month. This special free sample product offer allowed many thousand of consumer just like you to try the product for free for a limited time. The sample size Conceive Plus fertility lubricant contains just 3 pre-filled applicators so there was plenty of time to use the product and experience the user-friendly design of our lubricant applicators. The expiry date of this product was clearly displayed in bold on the offer page and we are very sorry that this was not clear enough at the time of your ordering. We aim to provide full transparency to our customers so they can make an informed decision about our products before ordering. Thank you for trying the Conceive Plus free product sample We wish you all the best on your path to pregnancy.
Jen
Didn’t do anything as far as pregnancy, but does help regulate your cycle. I use it for pcos and it does help lessen the symptoms without taking other drugs. However, shipping sucks and even if you pay for quicker shipping, your package still arrives way late. I have emailed them about this issue. One time I got a refund for my shipping after having to ask for it they never offered and the other time I got absolutely no response. You need to order it plenty in advance of you actually needing it. Otherwise you will miss doses and it will throw your cycle off.
Reply from CONCEIVEPLUSMar 23, 2024
Dear Jen, thank you for taking the time to post a review of your experience with our products and we are super happy that you have been successful in regulating your cycles with our supplements. Our Ovulation Support supplement is hugely popular and sometimes this product can go out of stock due to sudden increases in demand. This can affect our usually fast shipping times but not often. Orders process the same day when ordered before 1pm EST and ship using a fast Expedited service that delivers over 90% of our orders within just 3 days. Customers love the speed of our shipping and it's disheartening to hear that you have not experienced the same efficiencies that the majority of our customers enjoy when they purchase from us directly. We understand the importance of taking supplements regularly and that is also why we offer bulk buy bundles with a very attractive discount so our customers can feel safe knowing they have enough product to ensure they don't miss any days even if there is a short supply due to demand surges. Kindly provide us with your order details, name and email via the request we have submitted to you so that we may address your concerns and follow up with anything that can make your experience at Conceive Plus much better. We are looking forward to hearing from you at your convenience to make this happen. We thank you for your trust and loyalty to Conceive Plus fertility products and wish you all the best.
Anonymous
(16 March 2024) I AM NEVER ORDERING FROM THIS COMPANY. I PLACED MY ORDER AND PAID FOR AND CONFIRMED ON THE 27th OF JANUARY 2024. I WAS TOLD IT WOULD TAKE 7-14 WORKING DAYS TO SHIP TO SOUTH AFRICA. THE 1st ORDER DID NOT ARRIVE. ON MARCH THE 13th I THEN RECEIVED AN EMAIL TO AGREE TO A RESHIPMENT. NOW I WILL SEE IF THIS ORDER WILL COME OR IF THE PRODUCT/ORDER REALLY EVEN EXISTS. COMMUNICATION IS THEIR WORST ENEMY. (17th March 2024) ON THE EMAIL I RECEIVED ON THE 13th MARCH, IT WAS STATED THAT I SHOULD CHECK BACK “IN A DAY OR 2” FOR MY TRACKING DETAILS. I CONTACTED THEM ON THE 15th FOR THE TRACKING DETAILS AND RECEIVED NO REPLY BUT HERE YOU ARE RESPONDING TO MY REVIEW. HOW ABOUT SENDING MY TRACKING DETAILS FIRST?? “IN A DAY OR 2” YOU SAID. SO IT WAS SUPPOSED TO BE SENT VIA AUTO-EMAIL “IN A DAY OR 2” . HOWEVER I DID NOT RECEIVE THAT EMAIL WHICH ONLY SHOWS ME YET AGAIN THAT YOU SAY ONE THING ON EMAIL BUT YOUR SERVICE PROVES YOU’RE LYING. IF ONLY I COULD PUT YOUR EMAILS TO ME HERE I WOULD. YOUR SERVICE HAS BEEN NOTHING BUT A DISAPPOINTMENT TO ME. BEFORE YOU REPLY NOTE TO YOURSELVES THAT I PAID FOR MY ORDER ON THE 27th JANUARY 2024 AND TODAY(17th MARCH 2024) WE ARE STILL GOING BACK AND FORTH ABOUT THE VERY SAME ORDER (UNDELIVERED) . (RE: 17th March 2024) STOP IT WITH THE LIES! JUST SEND MY PACKAGE THAT YOU CLAIM TO HAVE SENT BUT DID NOT. HOW AM I SITTING HERE ON THE 18 MARCH WITH A PENDING ORDER FROM THE 27th JAN? I AM YET TO RECEIVE THE TRACKING SINCE MARCH 13th. (19th March 2024) AFTER THE EMAIL YOU SENT ME ON THE 18th MARCH , I STAND BY MY EMAIL REPLY TO YOU. NEXT TIME JUST PRIORITISE THE REASON WHY WOMEN PLACE ORDERS IN THE FIRST PLACE AND MAKE SURE TO COMPLETE YOUR END OF THE ORDER IN A PLEASANT MANNER AND WHEN A CUSTOMER COMPLAIN, PAUSE AND LISTEN AND TRACE IF THERE IS REASON FOR THE CUSTOMER TO BE UPSET BECAUSE THE DATES HISTORY AS I HAVE STATED HERE IS ENOUGH CAUSE FOR FRUSTRATION. I WAS THE ONE TAILING YOU ON EMAILS FOR SOME FORM OF UPDATES. YOU’VE EXHAUSTED ME AND HOW YOU STILL COME HERE AND CHANGE YOUR REPLY TO SOUND SO CORDIAL WHILE THE EMAIL YOU SENT ME ON THE 18th WAS RUDE AND TOO PERSONAL OF NATURE THAN RENDERING A SERVICE IS NOTHING BUT CONFUSING TO ME TODAY. ITS THE 19th , STILL NO TRACKING NUMBER. HOWEVER DO WHAT YOU ALREADY CONCLUDED ON THE EMAIL YOU SENT ME ON THE 18th. WHETHER YOU SEND THE ORDER OR YOU DON’T, I GAVE UP ON YOU YESTERDAY AFTER YOUR EMAIL. I WILL STAND BY MY REVIEW UNTIL SUCH A TIME ALL THIS IS RECTIFIED.
Reply from CONCEIVEPLUSMar 16, 2024
We are truly sorry to hear about the extensive delays and challenges you've faced with shipping of your order to South Africa. Your feedback is indeed valuable, and we deeply apologize for the inconvenience, frustration, and disappointment you've experienced throughout this process. At Conceive Plus, we aim to provide efficient and reliable service to all our customers, and I understand that the delays and lack of communication have fallen short of your expectations. Your comments regarding the shipping and customer service issues will be carefully considered as we work towards improving our services for orders shipped to remote locations in South Africa. If there's anything more we can do to assist you or if you have any specific concerns, please feel free to reach out to us. Your satisfaction is important to us, and we want to address any outstanding issues as best as we can. Thank you for sharing your detailed feedback, and we deeply apologize for the distress and frustration you've encountered. We are here to support you and resolve these matters promptly. Warm regards, Conceive Plus Team
