Bad
Based on 153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
SAP Concur (concur.com) has 153 customer reviews on Folks Told, with an average rating of 1.3 out of 5.
153 approved reviews, newest moderated first
Gs
Recent improvements to the mobile app including the notifications about my expenses progressing through the approval chain and getting paid etc are nice additions, along with the new chronological ordering of expenses which makes it easier to track if you are doing multi day trips which I do frequently. Easy to use, app never seems to crash or freeze either.
Athan A.
Interface is continually being updated making it easy to navigate and system is a bit more intuitive now. Ai features have been deployed and it makes our lives a lot easier as we can now upload our policy, ask ai to create audit rules to add more control etc.
Mohammed
Excellent topics covered in the main presentations, with hosts and guest speakers keeping attendees engaged throughout Opportunity to network and meet SAP colleagues, partners, as well as network with other SAP clients made for a productive afternoon as we were really able to have some good discussions to share ideas and experiences to learn from
Siew C.
Every informative.
Helena M.
Fusion was very interactive with many options and outlooks for a variety of businesses. Concur is quick and easy to use with lots of support if required
Jefferson Nascimento (Jeff N.
Great service
Melissa
A great range of services on offer. Very informative
LCabrera
Concur is complicated and the worst expense processing tool I have ever used. It is not user friendly at all, especially if your company has strict guidelines and restrictions to adhere to. It works great for simple expenses such as meal orders and using it to book travel, however, processing expense reports for approval after trips is not a straightforward process. Concur is a nightmare for processing expenses for approval, especially for certain charges, such as parking to be entered manually separated from lodging, you also have to know whether charges are allowable or unallowable, if they require checking the 300% rule for being above per diem limits and you have to allocate items manually if not autogenerated in the system. Every month when it's time to process expenses for myself or for my Manager, I dread it!
