CA
Website is easy to navigate
Website is easy to navigate. But prices are high.
Reply from ConnectionMay 8, 2026
Thank you for the constructive feedback. We really appreciate it.

Great
Based on 679 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 35 reviews with 4 stars · Clear filters
CA
Website is easy to navigate. But prices are high.
Reply from ConnectionMay 8, 2026
Thank you for the constructive feedback. We really appreciate it.
Chris
Our rep was great and very responsive, but the website and shopping cart experience seems very dated and needs modernized for a better user experience.
Reply from ConnectionMay 8, 2026
We appreciate your feedback on our website. Thank you!
John B.
The keyboard and mouse are exactly what I expected and the price was the best.
Reply from ConnectionDec 9, 2025
We're happy the keyboard and mouse met your expectations, and we appreciate that you found our price to be the best. Thank you for your feedback!
Sophie W.
Search is a bit frustrating, but good variety of equipment.
Reply from ConnectionJun 13, 2025
We appreciate your feedback and are glad you found a good variety. We are currently upgrading our search to a new version and it should help improve your experience. Thank you for your time spent to leave feedback.
Joseph
They rectified a mishap that happened and were able to ship my item on a timely basis. Thank you.
Reply from ConnectionMay 27, 2025
We appreciate your feedback and are glad we could resolve the issue and ship your item quickly. Thank you for your review.
Ross
Good products at fair prices and fast service and delivery
Reply from ConnectionFeb 21, 2025
Thank you for your review and we look forward to continuing to provide great pricing and a speedy experience.
Johnny
The product is as advertised.
Reply from ConnectionDec 12, 2024
We're glad to hear you found the product as advertised.
MaryPeace Ho, L.
the customer service (Justin) was very supportive, patient & prompt in assist me
Reply from ConnectionOct 3, 2024
Thank you for your review! We appreciate your kind words and will share your feedback with Justin.