Reply from Conscious ItemsNov 15, 2022
Hello Princess,
Thank you for your feedback.
We kindly want to explain that once the order is finalized, we can absolutely make changes to it as long is not shipped. If the shipping address is incorrect, the wrong variant of the item is ordered, or in case of adding or removing the item(s) from the order, you can freely reach out to us via email, social media, SMS, or live chat and we'll update the order per your request. Our team is always here to help, and we're happy when we can do so. 🙏
Therefore, we appreciate you reaching out to us when you noticed that your parcel is displayed as delivered and you haven't received it, which raised suspicion about the provided shipping address. We are glad we managed to find the solution, and we sincerely hope you are enjoying wearing your Conscious Item, reshipped to the correct address.
Please feel free to reach out to us if there is anything else we can assist you with.
You can always count on us.
Have a blissful day! ❤️