Petrina St J.
I said what name to put for shipping
I said what name to put for shipping. And the representative put attention along with my name. These representatives doesn’t listen, I never told Gj Honda I want it to say attention to anyone!!!
Reply from Container and PackagingJul 30, 2026
Petrina, we're sorry to hear that the shipping portion of your order did not turn out as anticipated. We understand that can be frustrating. After reviewing your call with GJ, we found that an "Attention" line was already included in the shipping address on the order, and while it wasn't specifically requested during the conversation, our agent also didn't verify whether it should remain. We appreciate you bringing this to our attention, as it highlights and opportunity for us to be more thorough when confirming shipping details with our customers. Your feedback is valuable, and we'll use it as a coaching opportunity with our team to reinforce the importance of verifying all address information before an order is finalized. Thank you for taking the time to share your experience.