Reply from ContentBot.aiOct 1, 2021
Hi Deborah
Thank you for your review. I see you took the time to air a lot of grievances you have for our product and I'd like to respond with our position on each.
The last communication we had you called my company a scam - something I took a bit too personally considering all the efforts I have put in to building this product. We are not a scam at all. If anything, we are trying to ensure the eligibility of the AI industry in the content generation sub-sector. We have a duty to do this and unfortunately other AI tools have not taken the same stance as us, causing a mismatch in expectations with our tool. People feel that they should just be able to get our AI tool to generate any type of content but dont understand that we have to ensure that disinformation and fake-news is not originated with ContentBot.
TinySeed vs OpenAI
The reason we developed and added TinySeed to our platform was because we were severely limited by OpenAI with the amount of text we can generate at nay given point. We were limited to 30 words with long form content. After months of working with OpenAI in developing our responsibility programme (which coincidentally was the reason for this review), we were allowed to generate a lot more content. OpenAI is far superior to the AI we used for TinySeed resulting in a huge different in quality. When we received better access to OpenAI we decided that TinySeed was no longer needed (why have an inferior AI running along a superior AI when they are doing the same thing?)
The creator changed the Terms of Service
In order for us to get better access to OpenAI's services, we had to ensure that we will not allow certain types of content to be generated on our platform. By doing this, we set up an "Honor Score" system which automatically monitored all inputs/outputs and categorised them. If they fell within one of our "censored" categories (see https://help.contentbot.ai/en/articles/5603577-censored-content-categories) we auto-flagged that prompt and issued an automatic warning. I must admit, our early system was a bit too trigger happy which is why we allowed for 10 warnings before a suspension. When we finally got everything working (mostly) smoothly, we dropped that down to 3 warnings and then a suspension.
Rate limiting
You mentioned that "Nick decides on how much content you can create". The rate limiter was always there. We limit users to 9 generations per minute or 45 per hours. This is inline with OpenAI's strict guidelines. The rate limiter is there to protect the system from abuse (and yes, we have had many people try abuse the system in the last few months).
Honor Score
As mentioned above, we do have an "Honor" system. We have fine-tuned this system to automatically flag and warn users when they may have gone against the content policy.
Approval for censored content
As mentioned to you on email, we can only approve accounts of owners who are a registered professional in their field. I offered this to you in our last communication only to be met with "you're a scam". We have successfully whitelisted many accounts on our platforms that are registered lawyers, doctors, financial analysts etc. Anyone seeking approval for censored content categories can do so here: https://help.contentbot.ai/en/articles/5601396-getting-approved-for-censored-content
Just for the record, the category of content you were creating was acceptable. T here's a fine line between motivation and psychology - we were just worried you would be creating psychological advice, which I don't think was your plan anyway.
You contacted me about the rate limiting - I never insinuated that you were abusing the system, I had simply asked why you thought that was unacceptable. You told us that the rate limiter makes the software unusable - I had enquired how it does that and I told you that the rate limiter is there to prevent abuse.
With regards to your comment of "He said it was irresponsible for me to sell online courses". No I never. These were my words to you: "...to be perfectly honest, it would be highly irresponsible of anyone to allow AI to create content in those niches unless the user who is receiving that content is certified in their fields and able to edit and tweak the content to be 100% factually correct." I was referencing the other AI tools, not you.
I hope we can work this out - Based on the content you are generating you are still clear to use the product.