Excellent
Based on 97 reviews
Continental Credit4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 15 years of experience, Continental Credit is a credit restoration firm that helps you achieve your goals by improving your credit score. Ongoing credit guidance Don’t settle for credit repair companies that only submit credit investigations to help fix your Payment History. Unlike our competitors, Continental Credit provides ongoing coaching from an entirely U.S. located team on how to get the most out of every category of your credit report. The result? More opportunities to help get your score up faster. Cutting-edge financial technology We launch powerful investigations applying the Fair Credit Reporting Act using proven tactics to remove outdated and incorrect items from your credit report. Our user-friendly client portal & dashboard provide transparency on ongoing work by pulling report summaries & credit scores from the three major credit bureaus for our clients to access. Goal-based credit restoration Most people repair their credit because they are looking to obtain a goal. Working with loan professionals around the country, we tailor our program based off where you are and where you are aiming to be.
Continental Credit (continentalcredit.com) has 97 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
97 approved reviews, newest moderated first
John
Ashley was extremely helpful, polite, and listened and understood the problem very well. Excellent customer service all the way around!
Reply from Continental CreditMay 17, 2023
I will make sure Ashley gets recognized for her good work! Thank you for this feedback, our clients are what makes us great! - Mya Sanchez, Customer Satisfaction Manager
Queen T.
I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality was VERY delightful. I would recommend any and every one to contact her. I enjoyed my experience with her. Continue to SHINE Kenyatta. (Hopefully I spelled her name correctly LOLLL)
Reply from Continental CreditMay 17, 2023
Wow!! What an awesome review!! This is going right over to her. Thank you so much for taking the time out of your day to write this. We have the best clients! - Mya Sanchez, Customer Satisfaction Manager
Patricia
He was very helpful, explaining what was going on at this point and what was going to happen
Reply from Continental CreditMay 15, 2023
Very happy he was able to help make a game plan for you and easily explain what we are doing to help! - Mya Sanchez, Customer Satisfaction Manager
Michael
The communication is awesome. Very friendly and helpful! I will definitely recommend to anyone I know in need!
Reply from Continental CreditMay 15, 2023
This is great to hear! So glad that our rep was able to get you all the info you needed, at the end of the day we want to make sure that we aren't JUST a robot on the other end of the phone, but somebody that can really understand and care what is happening. - Mya Sanchez, Customer Satisfaction Manager
LynD
Great customer service, and I am seeing excellent progress with my credit score.
Reply from Continental CreditMay 10, 2023
Your file looks great! Happy that our rep was able to give you a great experience! - Mya Sanchez, Customer Satisfaction Manager
Joby J.
When my wife and I Joined in 2020, they promised me my credit would fix within 12-18 months. Unfortunately, they won’t keep their word. They respond very fast when we call, and also have delightful talk, it's a trap, when you ask about anything, we will be fixed within a couple of months but this never happened. This company is fraudulent, and you can see your credit scores high on their credit report. But they are doing some tricky ways to show all these increases when you approach a bank for a loan, the real report will be completely different. Because these people doing fraud on your credit report and it shows a high score. For almost 30 months they loot $5050 but never fixed my actual issue. Please stay away from these frauds. They rip you, it's a real friend request. See my current score screenshot.
Reply from Continental CreditApr 26, 2023
Thank you for your feedback! I apologize that you had that experience with us but I am happy that we were able to rectify this for you and continue with our relationship. - Mya Sanchez, Customer Satisfaction Manager
LynDona J.
Brian Johnston was so helpful in provide with the information I needed. He also fallowed up with emailing the information, which is very great. Thank you Brian for an awesome experience in building my credit.
Reply from Continental CreditApr 5, 2023
This was great to read! Brian loves helping you guys out and we are so thankful you are letting us be on your side!
Kevin M.
Christi Littlebear is amazing, always helpful and there when you need her. Ty my friend
Reply from Continental CreditApr 4, 2023
Thank you Kevin! Christi is awesome!
