Great
Based on 594 reviews
Contractor Training Center4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Contractor Training Center (contractortrainingcenter.com) has 594 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
594 approved reviews, newest moderated first
Rod
It was easy to order and pay for the Code manual.
Reply from Contractor Training CenterSep 10, 2025
Thank you for the five-star shout-out! We’re glad the checkout process for your Code manual was quick and hassle-free. If you need any help as you start using the book—study tips, additional resources, or anything else—just reach out at [email protected]. We’re always here to help you succeed!
Sean H.
So far so good.
Reply from Contractor Training CenterSep 10, 2025
Thanks for the great start! We’re glad everything is going smoothly so far. If you have any questions as you keep going—or if there’s anything we can do to make your experience even better—just let us know at [email protected]. We’re here to help you every step of the way.
Michelle M.
They’re very helpful!
Reply from Contractor Training CenterSep 10, 2025
Thank you for the fantastic five-star review! We’re delighted to hear our team has been so helpful. If you ever need anything else—additional resources, exam tips, or personal guidance—just reach out to us at [email protected]. We’re always here to help you succeed and appreciate you choosing Contractor Training Center!
Shawn S.
The wrong manual was mailed to me. Order # 77789. I emailed and called the office asking for information to return this manual and have the correct one mailed to me. No response.
Reply from Contractor Training CenterSep 10, 2025
We’re sorry for the mix-up and for the delay you experienced. After emailing you to request a photo of the book, we confirmed that the Commercial Law manual we shipped matches the item originally selected at checkout. We realize now that you actually need the Residential Law manual—an easy mistake to make with such similar titles—so we’re sending the Residential version to you today at no extra charge and including a prepaid return label for the Commercial book. You’ll have the correct manual soon, and returning the other one will be quick and cost-free. If you have any questions in the meantime, please reach out at [email protected] or call our office; we’re here to help make this right.
chris B.
Ordered the Alabama Roofing and sheet metal exam book bundle. There are five books in the bundle, I only received 4 books
Reply from Contractor Training CenterSep 10, 2025
We’re very sorry one of the five books in your Alabama Roofing & Sheet Metal bundle didn’t arrive. We’ve already processed a refund for the missing title, and the credit should appear on your statement shortly. If you’d prefer a replacement instead—or if there’s anything else we can do to make this right—please let us know at [email protected]. We understand the frustration and appreciate the chance to restore your confidence in us.
shamshuddin L.
the training has not much to offer. there were not many test questions to practice plus at the end your asking us to refer to the book any way. i felt it was waste of money.
Reply from Contractor Training CenterSep 10, 2025
Thank you for sharing your feedback. We’re sorry the course didn’t meet your expectations, and we’ve sent you an email outlining how the practice exam rotates questions, why familiarity with the ICC G13 book is essential for the open-book test, and how to join our bi-weekly Instructor Office Hours for personalized help. Please take a look and let us know if we can clarify anything or provide additional resources. We’re committed to making this right and helping you feel fully prepared—reach us anytime at [email protected].
Brendan R.
Package was supposed to be delivered next day but arrived a day late.
Reply from Contractor Training CenterSep 10, 2025
We’re sorry your package arrived a day later than expected. Orders placed after 2:30 p.m. EST sometimes miss the day’s carrier pickup, which can add an extra transit day—unfortunately it sounds like that timing affected your shipment. We understand the inconvenience this caused and appreciate your patience. If there’s anything we can do to make this right or help with future orders, please let us know at [email protected].
Kevin T.
The class went well. I will definitely recommend
Reply from Contractor Training CenterSep 10, 2025
Thank you for the positive review! We’re glad the class met your expectations and that you’d recommend us to others—that means a lot. If there’s anything we can do to turn your experience into a full five stars, please let us know at [email protected]. We’re always here to help you succeed in your licensing journey.
