Jimmie
great service
great service
Reply from Cook's DirectJun 22, 2017
We thank you very much for your comment and hope you enjoy both the 12 product Zap timers!
Great
Based on 214 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Cook's Direct (cooksdirect.com) has 214 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
214 approved reviews, newest moderated first
Jimmie
great service
Reply from Cook's DirectJun 22, 2017
We thank you very much for your comment and hope you enjoy both the 12 product Zap timers!
Holt
Have used Cook's Direct for supplies and equipment for years. Always good product, and quick delivery. .
Reply from Cook's DirectJun 19, 2017
Thank you very much for your feedback and we are very happy that the Bouffant Caps were what you needed and that they delivered when you needed them.
Alvin
I cancelled my order shortly after I made the order and I was still sent the product.
William
I received what I ordered in a timely manner and at the correct price.
Reply from Cook's DirectJun 1, 2017
Thank you for your feedback! We are very happy that you received your order as expected!
customer
Excellent Service.
Reply from Cook's DirectJun 2, 2017
Thank you very much for you response!
Jim
Good price. Relatively easy process. Just not sure why they shipped to billing address not the shipping address.
John
frying pan works great. shipping was on time. thanks john
Reply from Cook's DirectMay 25, 2017
Hi John, Thank you very much for taking the survey! We are very pleased that you are happy with the pan and the timely shipping. Thank you!
Natividade I.
Bad service , wow never again , I will not refer anyone to shop there for real. Customer Service 0... They take forever to reply a simple email. And they finally reply back , my kids on 2 grade will answer better than them.
Reply from Cook's DirectMay 22, 2017
We do apologize and truly recognize that you are upset from your return request. Our records indicate your request for a return was made 5/19 and two replies came from our company providing you with the return shipping fee and the return restocking fee on the same day. We definitely understand that you did not like the fees to process the return and we would hope that in the future you would decide to call us and allow our company to answer and questions to help prevent the need to make a return request.