Jane
The product was even better than I had…
The product was even better than I had expected.

Great
Based on 50 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offers moisture wicking sleepwear, nightgowns and pajamas for women to help with night sweats and hot flashes. Ships in Canada and USA. Our cooling sleepwear are temperature-regulating, moisture-wicking, and are especially designed for hot sleepers, night sweats and menopause.
Cool Jams (cool-jams.com) has 50 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
50 approved reviews, newest moderated first
Jane
The product was even better than I had expected.
Jean L.
I did not like not finding a way to return my purchase which was too large for me. Customer service is poor
Reply from Cool JamsSep 22, 2026
Hi Jean, Thank you for taking the time to share this, and I'm truly sorry that returning your purchase turned into such a hassle. Our website was being updated at the time, which made the return process much harder to find than it should have been. That's on us and we're working to fix our returns center. I'm really glad we were able to get this sorted out together, and I appreciate you sticking with us and being patient while we worked through it. If anything else comes up, we're always happy to help. Cool-jams Care Team
JustAnswer C.
When I placed my order, a representative got back to me right away to ask if I wanted to keep my order the same or change it since I couldn't get the colors and style in the cool basics. I was unaware that there had been a change. Since I wanted a certain color to match I left the order as is.
Pat
They feel so soft
Sharon
Customer service was very responsive!
Donna K.
I love your products. I have a few pieces and wanted more. Website was easy to navigate. Pretty fast delivery.
Lorraine N.
The nightgown is soft, comfortable and cool.
Katherine
Recent fracture of both shoulders. Comfortable fit. Easy to put on. Love the front snaps.
Reply from Cool JamsAug 7, 2026
Hi Katherine! Thanks for the kind words. Hoping your shoulder is better now.