Jing F.
Overall is good
Overall is good, and the insurance consultant is great, but the delivery service can be improved.

Great
Based on 4,546 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Jing F.
Overall is good, and the insurance consultant is great, but the delivery service can be improved.
RJK
The order process went fine, but did not recieve a tracking number and their track package feature just takes you to the main page, so no idea if it shipped or what, but after a couple of weeks the frames were delivered. Frames were new in package and boxed properly. great frames at a great price.. just poor tracking on this website.
Christopher N.
Considering that I placed my order during holiday season, I still received my order at the estimated time. Thank you to the staffers that worked hard to that I may come into the new year with new glasses
Char H.
I will order the Versace glasses 2 different times I get my prescription put into them and cool frames is awesome and affordable and it doesn't take long
Julie S.
Great price, fast shipping
Mikey
This is a wonderful company!!! Flawless service! Beautiful selection! Fast shipping! Great price!
Stephen H.
Great customer service, product pricing and quick shipping. Thanks!
deborah D.
Quality of frames were great, fast shipping and customer service was very helpful. I will definitely shop from this site in the future.