Great
Based on 4,546 reviews
Cool Frames4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Nancy
Got exactly what I wanted, frames came timely and I had lenses put in by Costco which was more reasonable. Cool frames provided excellent service, product and communications. Customer service representative went above and beyond assisting me.
crawford L.
The frames were very nice I got them for less than half the price at the store
Emanuel P.
Continued top notch service. The selections offered by CoolFrames has been unreilved online and in physical stores.
Rita F.
Flawless transaction. Will order again.
Miss gisell G.
The best always good prices , good costumer services
Cindy W.
Frames were exactly what I ordered. Genuine designer frame. I was not able to locate a tracking number on my order confirmation so I sent email and got a prompt reply with tracking info. So- great service and great price on the designer frame - thank you.
Charles L B.
Great customer service. They very quickly corrected a mistake that I made on my prescription, replacing the lens after returning the frames. All was done for a very small processing fee. Thank You Coolframes!
Joel
Your website made it easy to find my exact replacement frames, which arrived quickly and were very well priced. Less expensive and faster arrival than I was quoted by my optometrist! Thank you
