Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

4,546 approved reviews, newest moderated first

Jenelle H.
Apr 10, 2020
They don't compare to other companies…
They don't compare to other companies who offer a risk-free trial with their hidden 20% re-stocking fee. Completely ridiculous.
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Dr. M.
Apr 10, 2020
Broken frames emergency
Quick and easy ordering - fast and efficient service - a real life saver during these difficult times when you’ve broken your frames and need to fix your glasses ASAP.
Reply from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
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Gary M.
Apr 10, 2020
Very responsive and quick delivery!
Very responsive and quick delivery!
Reply from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
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Peter A.
Apr 10, 2020
Reliable
Reliable, fast..i have used them for years!
Reply from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
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G F.
Apr 10, 2020
I love my Tom Ford Frames
I love my Tom Ford Frames, thank you to owner at Cool Frames for being so accommodating!
Reply from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
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Victoria L.
Apr 10, 2020
Excellent service
Excellent service, great price and fast shipping!
Reply from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Report
Mr N.
Apr 10, 2020
Dont buy unless you've tried the glasses on prior
Bought frames during the pandemic and was charged an exhorbatant restocking fee when none of the pairs fit correctly.
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Tera
Apr 10, 2020
The width of this frame was true to…
The width of this frame was true to size however the bridge fit bigger than other frames I own of the same size and so it sits a bit too low.
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