Great
Based on 4,546 reviews
Cool Frames4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Brad B.
Great experience shopping at Cool Frames! Website easy to manage. Quick turnaround Highly recommended
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us overall and we greatly appreciate your kind feedback and support! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Primo C.
I just called Cool Frames & told them of 2 companies that had the same Tom Ford frames $ 75.00 less, Cool frames advertises price match, guess what? they immediately indicated that the competitor was not a Tom Ford dealer, WRONG ! Cool Frames is not a company you would consider doing business with, American Hustler
Dom
I recently ordered a replacement TLG frame to swap my lenses from a frame that was broken by accident. CoolFrames came through for me as they were able to send me the exact frame I needed to swap out my progressive's. The price was very good as was their shipping turn-around time, I recommend this company and would use them again.
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us overall and we greatly appreciate your feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Nikki
I was a little leery about ordering something like glasses online, but I was pleasantly surprised with my Cool Frames experience! The price for my name-brand frames was one-third of what my eye Dr was going to charge, and ordering online was easy. I got my new glasses in a little under 10 days, and they're perfect! I will order again when the need arises.
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very happy to hear that you had a good experience shopping with us and we greatly appreciate your kind feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Paul M.
Very expedient ! Very easy ! Very professional ! Thank you ,Paul Munley
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a seamless ordering process with us and we greatly appreciate your support and feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Lois F.
Very please with the service that we have been receiving.
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our service and we greatly appreciate your lovely feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Maanas B.
The glasses were delivered ASAP and quality is amazing
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with your order overall and we appreciate your feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Edgard S.
I initially had an issue with coolframes.com about prescription lenses: the shape not been what I wanted. However got in contact with Lee WEISMAN, the CEO. Great guy! Solved everything. Lenses were redone, he exchanged an older frame unused that I had purchased a few years ago, all delivered with excellent quality and a top price! At the end Lee and I became friends through email, WhatsApp. HIGHLY RECOMMENDED!
Reply from Cool FramesDec 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
