Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

4,546 approved reviews, newest moderated first

Himanshu G.
Sep 5, 2019
The price match policy is joke
The price match policy is joke , Sales team is not willing to accept and respond .No email response worst experience
Report
VisionOver40
Sep 5, 2019
Cool Frames beat the competitors best…
Cool Frames beat the competitors best price and my frames arrived quickly and packaged well. I wouldn't hesitate to buy from them again!
Reply from Cool FramesSep 5, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report
Terry
Sep 4, 2019
Cool frames
Great looking fab colour very pleased, excellent service many thanks
Reply from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report
Simon benoit C.
Sep 3, 2019
Bon service
Bon service. Livraison rapide et bon produit.
Reply from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report
Jim S.
Sep 1, 2019
Local provider told ms frames were…
Local provider told ms frames were obsolete, couldn't get them. CoolFrames had them and lenses too and they're perfect. Great how they contact the eye dr to get prescription info.
Reply from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report
Celeste R.
Sep 1, 2019
Got my frames quickly and without any…
Got my frames quickly and without any damage!
Reply from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report
mark
Aug 31, 2019
Thank you for a pleasant experience
Thank you for a pleasant experience. Would highly recommend CoolFrames.com
Reply from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report
Larry S.
Aug 31, 2019
Promptness and excellent quality.
Promptness and excellent quality.
Reply from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
Report