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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

Based on 4,546 reviews

Cool Frames4.1

Reviews4,546 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Folks Told: 2026

Contact & location

(888) 293-4755
coolframes.com
sales@coolframes.com
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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amy H.
Mar 15, 2019
The glasses are awesome. Shipping slow
The glasses are awesome. cost and fit!. the amount of time it takes to get them could be better.
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Niki D.
Mar 15, 2019
Easy to order
Easy to order. Shipment arrived safely and on time.
Report
Yvonne A.
Mar 15, 2019
I have order these frames twice
I have order these frames twice. Love them! I just have my prescription lenses
Report
Larry D.
Mar 15, 2019
Couldn't be happier
The experience was very stress free. The product was just as advertised. More than happy, will definitely order again
Report
Christian L.
Mar 15, 2019
Cool!
Great services!
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CKR
Mar 15, 2019
I love the fast service and great…
I love the fast service and great prices...
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T.s.
Mar 15, 2019
Everything perfect
Everything perfect
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Brian
Mar 14, 2019
Buyer beware
Buyer beware - count me among the 13% of reviewers who had poor experience/service with CoolFrames. Order was slow/late to ship. Glasses received did not have prescription lenses ordered. Customer service to resolve problem was argumentative/unhelpful. I paid $$ to return the glasses. And paid a 20% restocking fee. A very expensive error on my part to trust this company.
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