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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

Based on 4,546 reviews

Cool Frames4.1

Reviews4,546 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Folks Told: 2026

Contact & location

(888) 293-4755
coolframes.com
sales@coolframes.com
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Angie V.
Apr 14, 2018
Fast and easy
Fast and easy. Glasses are perfect
Report
Wyoming D.
Apr 14, 2018
Everything went smooth
Everything went smooth. Thanks!
Report
Amanda C.
Apr 14, 2018
I am very disappointed with my glasses…
I am very disappointed with my glasses because the photo you put on the internet makes them look larger than what they are.
Reply from Cool FramesMay 12, 2018
not really sure how to answer this, our photos displayed on our site are not to scale. you can always request an exchange we would be more then happy to help. Lee
Report
Julie
Apr 14, 2018
Great service
Great service. Glasses arrived within 2 weeks. No problems! Thank you.
Report
Shabbir I.
Apr 14, 2018
Received it on time
Received it on time, frame good as expected. Thank you
Report
Martina T.
Apr 13, 2018
I was so happy to find CoolFrames and…
I was so happy to find CoolFrames and be able to order some frames that had been discontinued. Communication with the site and placing the order was pretty smooth and easy. Prompt delivery on product. Definitely would recommend this site to anyone.
Report
Joshua
Apr 13, 2018
*****
Convenient easy online ordering. Fair prices. Product as described. Delivered as promised.
Report
Claudia V.
Apr 13, 2018
My frames were delivered very quickly
My frames were delivered very quickly! Also the price was fantastic!
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