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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

Based on 4,546 reviews

Cool Frames4.1

Reviews4,546 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Folks Told: 2026

Contact & location

(888) 293-4755
coolframes.com
sales@coolframes.com
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Jim Morton T.
Mar 5, 2018
Cool frames.
Frames were just what I ordered. All went well. Very happy with quality.
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Sandra N.
Mar 5, 2018
Excellent sales team!
Excellent sales team who got back to me within 24 hours to answer all my questions. Fast delivery and the frames I ordered are perfect!
Report
Tina T.
Mar 5, 2018
Great service
Great service. Got just what I wanted and in good time! I had my own optometrist put in my lenses, so I can't speak to that quality. But I love the high quality frames !
Report
Kim (.
Mar 5, 2018
Everything was perfect
Everything was perfect! Couldn’t fault anything! Thank you!!!
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Liam B.
Mar 5, 2018
All good
All good arrived on time great fit
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Мария
Mar 5, 2018
☀👓☀
Great company!!!😊
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LUR
Mar 5, 2018
FAST SERVICE AND GREAT COMMUNICATION.
FAST SERVICE AND GREAT COMMUNICATION.
Report
KAITLYN
Mar 5, 2018
VERY DISAPPOINTED
I was on vacation when my frames were delivered and I don't love them. But the return policy only give you 5 days to return! Seems crazy! Will not be ordering from here again.
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