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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

Based on 4,546 reviews

Cool Frames4.1

Reviews4,546 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Folks Told: 2026

Contact & location

(888) 293-4755
coolframes.com
sales@coolframes.com
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Shipped to G.
Apr 22, 2017
I had ordered 3 times already and so …
I had ordered 3 times already and so far, excellent service. I recommended the company to my friends already. thank you
Report
Fransiscus L.
Apr 22, 2017
Fast delivery.
Fast delivery.
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Curtis S.
Apr 22, 2017
Everything about my transactions were …
Everything about my transactions were above my expectations 😀
Report
Batista, S.
Apr 22, 2017
5 days to prepare the Order after 8 …
5 days to prepare the Order after 8 days for delivery
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Jessica
Apr 22, 2017
No such thing as overnight shipping!
You pay for overnight shipping and still wait an entire week to recieve your glasses. And i had only purchased a frame !
Reply from Cool FramesMay 12, 2017
Thank you so much for making a purchase with our store, shipping time unfortunately does not include processing time as we only ship brand new frames from our vendors and not frames from our store. once the new frame arrives to our store we make sure its pristine and only then is the product shipped in the selected shipping method. Lee W.
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Happy C.
Apr 22, 2017
Great service and speed of delivery.
Great service and speed of delivery.
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W M B.
Apr 22, 2017
GREAT FRAMES
GREAT FRAMES
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GC
Apr 22, 2017
I just needed new frames
I just needed new frames. I ordered the same frames by brand and size and my current lenses were a perfect fit. Just like having new glasses all over again. Plus shipping was fast and packed well. Thank you!
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