Jeff B.
Cops plus is a Joke
I question the moral turpitude of this company as well as their business practices. I called over a week ago to notify them that I wanted to return my order. I informed them that I hadn’t even opened the boxes that the items were shipped in. The woman I spoke to advised that I’d receive an email with a reference number and instructions to return the items. Needless to say that I never received the email. Today I called back, having patiently waited a week, and spoke to a very rude customer service representative. To add insult to injury I’ve got to pay for the return shipping AND a restocking fee! WOW! That is such awesome customer service, copsplus.com. I will keep my business with Galls from this point forward.
