Romnel O.
The store office
The store office, as an online store, should make a follow up for the progress of purchased package delivery of customers. The office should check when and at what condition the package was received by the customers. Any untoward incident like late delivery, or reports of customers like inconsistencies in online track status with that of actual delivery status, the online store should always immediately replace the item being purchased and deliver it to customer the soonest possible time via a reputable courier service. Investigations to be made by the office, in terms of untoward incidents should not be a concern of the customers. Customers' orders and duly purchased items where done in good faith hence contingent plans should be carried out to alleviate customers worry. Reviews made such as this, were usually being compared from other online stores that caters online service on a more " customer first " oriented way. I ,as a customer, will hope, that future transactions will improve and should rest assure.people that their trust be guaranteed and well protected.