Corebridge FinancialReviews of corebridgefinancial.com

Corebridge Financial customer service was shockingly rude, dismissive, and openly disrespectful. I expected basic professionalism and got the opposite. Deeply disappointing. My honest recommendation is to close your account, or better yet, do not open one with them at all.

Core bridge is no good. Forty five days for reinstatement is too long await. Just find another life insurance policy that will get you onboard immediately.

I wish I could give them a zero. I would not even call the service they present as “CUSTOMER SERVICE”!!! They have outsourced and it just overwhelmingly makes the transactions unbearable! I did not understand how a company’s service could be so bad, until I saw the many reviews confirming the lack of service my husband received!!! Horrible is too kind of a description.

PLEASE DO NOT USE THIS PLACE IF YOU ARE THINKING ABOUT TAKING CARE OF A LOVED ONE! THIS IS NOT what my mother would want any of her kids to go through to simply collect her dying wish money! She passed 10/13/25. I have submitted all forms CORRECTLY and they sent me over $1,100 LESS than what it was supposed to be, I called to dispute this and they said not to cash the check yet. That they would call me to resolve this and send a new one. It's been 2 weeks, not a singular phone call. Every time I call, they say Ohh, me so sorry, me make you a tickettttt and we call you backkkk" Unprofessional, lazy, dishonest company taking advantage of grieving families. DO NOT USE THEM!!!!!

If I could give this company negative stars, I would. Corebridge Financial is the definition of a leech—they are happy to take your money, but the moment you try to access it or leave, they make your life a living hell. ​My experience has been a financial nightmare. When I first attempted to withdraw from my annuity, their incompetence cost me thousands. They failed to stop the payments properly, which resulted in me taking a 10% hit NOT once, but TWICE. Their inability to process a simple transaction penalized me directly out of my own pocket. ​Now, I am trying to finally close this account for good, and they are obstructing me at every turn. I submitted their required cancellation forms, but because of a single, minor error on a checkbox, they are refusing to fix it over the phone. Even though they can verify my identity, they are forcing me to resend the entire packet via physical mail. ​This isn't "security," it’s a stall tactic designed to hold onto your money for as long as possible. They do not deserve one cent from the clients they have. Do yourself a favor: take your business to a company that actually respects you and knows how to do basic math.

By far the worst insurance

This company has the worst customer service. They only hire people who barely speak English and put you on hold constantly. They seem to go out of their way to provide terrible service if you use them. Get out now and find a real company that offers real service

If I could rate them a zero I would. Have been waiting almost 8 months for distribution of retirement account. Have called at least four times and always receive the same runaround. They claim to be waiting on plan administrator but never update me or provide anything but empty apologies for the inconvenience. Still nothing.