Bad
Based on 815 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Couchsurfing is listed under Activities & Tours.
Couchsurfing (couchsurfing.com) has 815 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
815 approved reviews, newest moderated first
Rosana T.
Very disappointed, I paid to get verified and now I need to pay monthly again if I want to access to my account?? No sense, of course if I would know this will happen I wouldn't get verified! Never again I am going to use this app... And it is sad because I loved the idea, I will search for safer options than this money maker app.
Jan M.
I’am very satisfied about couchsurfing. But this webside stay alive cost money. I don’t know why all the writers are so negative? Is the only thing what they want travel for free?
Herbert U.
Locks away your personal data after years of hosting and begs for a ransom as a part of the "COVID" paywall, that, to my best guess, will stick forever. Despite asking for money as a solidarity/community gesture, they publish no info on their spending. Scam.
Leyre P.
Extremely disappointed. I did not see the cost of verification and they do not want to refund my money. I thought this was a serious company. I feel scammed.
Mindelyn
Exactly what all the other reviews are saying: Couchsurfing used to be an incredible, inspiring, life-altering means of connecting with travelers and people around the world. Now it's been co-opted by a corporation that no longer cares about its users. This corporation dropped a paywall on us without warning last May, essentially holding our profiles and messages hostage until we paid up--literally, the SAME TACTICS AS MALWARE. Go use Couchers, Trustroots, BeWelcome, anything but this site. Additionally, they've been suspending profiles without reason, refusing to communicate (my profile was "temporarily suspended" in March, I did NOTHING to violate their terms and conditions, and they have ignored every single email to support for 6 weeks and counting). I cannot even access my account to stop them from billing me again as the May paywall anniversary approaches, at which point I'll be reporting them to my credit card company for fraud. Sickening. Beware.
Jesper N.
Unreal. I can hardly imagine what kind of pathetic despicable vile people work at cs. It's mindboggling how they dismantled the community. It's all in the comments here. How are they still up and running? I will make sure to tell each and every one of the countless people I enlisted to couch surfing to quit the platform and move to bewelcome.
Davide S.
After 10 years volunteering I've been banned from CS website only because I politely criticized their new (deeply unfair) membership fees. They are destroying the Couchsurfing community.
Antoine R.
Used to be an excellent network and community of travelers and hosts. But the now for-profit behind the website screwed it big time and charges way too much for a now dead service. Avoid it! A free replacement called couchers.org is being developed.
