Average
Based on 265 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Courtcasefinder (courtcasefinder.com) has 265 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
265 approved reviews, newest moderated first
customer
Needed this subscription canceled and got it done no hassle. How refreshing!
Reply from CourtcasefinderDec 10, 2025
Hi Emily, We appreciate you taking a moment to share your experience. It’s great to know that the process was straightforward and met your expectations. If you need assistance with anything else, please don't hesitate to reach out. Sincerely, Meliza Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
Amy
Customer service was actually pretty great. I got a refund the same day I asked for it, and she was very polite.
Reply from CourtcasefinderDec 9, 2025
Hi Amy, Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
Inosencia S.
Quick and fast service.
Reply from CourtcasefinderDec 9, 2025
Hi Inosencia, Thank you for your kind words. We're happy you're pleased with the prompt assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe! Best, Lovely Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
class
Nice agent, professional and he made cancelation of this trial easy, quick, and was so polite, and respectful ro me.
Reply from CourtcasefinderDec 9, 2025
Hi Sheila, We sincerely appreciate your review. It’s great to know that our representative handled your trial cancellation efficiently and with the courtesy you deserve. Please feel free to reach out if you need further support. Sincerely, Jen Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
Alison L.
I paid the $25 for the month. I was assured that they do not have any upsells. But thats not true. I could see information, but was asked to $5 for a premium report. Plus I searched myself, and although it did provide some accurate info it also provided inaccurate info. So I would just not bother with this one, and if you do, just keep in mind, in no way should you think of this as facts. Im happy to report that I was contacted by this company and they did issue a full refund. I did receive that refund. They also confirmed that even when you are a member, there are still fees to pay for certain reports, as well as apologized to me for the miscommunication. Of course I'm happier about it because I no longer feel cheated. It's too bad that the information isn't more reliable. They did explain how all the info is just collected from publicly available info, so it's nothing that isn't readily available for free. But regardless the info they gave on me personally that wouldve come from the courthouse was not correct.
Reply from CourtcasefinderDec 8, 2025
Hello Alison, Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. We understand how frustrating it can be to feel misled, and that’s never the impression we want to give. To clarify, your monthly subscription does include full access to our standard reports. The optional premium report is an add-on, but it should always be communicated clearly — if that wasn’t your experience, we sincerely apologize. Regarding the inaccuracies you mentioned, please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies. We want to make things right.Rest assured you that your account has already been fully canceled, and the $24.99 monthly subscription fee has been refunded by our agent. Please allow 3-5 business days for the funds to be placed back into your account. If you have any other questions or need further assistance, we're always here to help! Sincerely, Thamya Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
customer
Great customer service
Reply from CourtcasefinderDec 8, 2025
Hi Irene, We’re happy to hear you were satisfied with our service! If you need any further assistance, we’re always here to help. Sincerely, Jen Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
Cherylr
Didn’t really learn much from my search, and didn’t realize what it was going to cost. Did not intend to subscribe to anything.
Reply from CourtcasefinderDec 7, 2025
Hello Cheryl, Thank you for sharing your feedback with us. We’re sorry to hear that the search did not provide the information you were hoping for. Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies. Regarding your unexpected charges, kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.99 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order. We want to assure you that your account has already been canceled and the monthly subscription of $24.99 has been fully refunded by our representative. We’re glad we were able to resolve this promptly for you. Please allow 3-5 business days for the funds to be placed back into your account. If you have any other questions or need further assistance, please feel free to reach out — we’re always here to help. Sincerely, Thamya Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
ROBERT G.
Thank you for the prompt reply and the credit refund
Reply from CourtcasefinderDec 7, 2025
Hello Robert, Thank you very much for your 5-star review. We’re glad to hear that your subscription cancellation and refund were handled promptly and to your satisfaction. Your feedback is greatly appreciated. If you ever need assistance in the future, please feel free to reach out — we’re always here to help. Have a good one! Sincerely, Thamya Voice of Customer Specialist www.courtcasefinder.com +1 833-922-2315
