CoziwowReviews of coziwow.com

If I could do a zero I would..

Great communication and product right on time.

This cat enclosure is very nice, very large, and was packed well for shipping. It's a great option for those who can't or don't want to spend hundreds and hundreds of dollars for a wood and/or immoveable "catio." It was easy to put together, it has a lot of room (both vertical space and horizontal, what I've noticed is that most wire enclosures seem to have footprints that are quite small and this is the biggest one I found after A LOT of looking), and it comes with quite a few extra parts to use as needed. One of the door panels I received was defective, and customer service was easy to contact and get a fast response from. They went above and beyond to make sure I was happy with my purchase and that I received the replacement I needed. A few comments about negative statements from other reviewers: The structure is not unstable - many of the negative reviews that say it is not secure include photos that show the enclosure was built without the provided clips, ties, and hooks. Those MUST be used! Also, the secure shipping might be the cause of the small chips that some customer reviews have mentioned, but the tight packing requires care to remove the pieces from the box. Any chips can easily be touched up and probably should be so the enclosure doesn't rust. Overall, I am really happy with my purchase, and my cats love their new catio.

The cage was great for what I needed. I had to drop some new holes. It was a heart to Kay Girard in a good amount of time.

Great product and value. I assembled the hutch by myself with no issues. All the holes line up perfectly. I not only would I recommend this hutch, I am buying more.

I was able to shape it into my own space because of the single panels vs. pop up shapes. Price was very reasonable. Cats are LOVING it!

The ramp is every thing it said it is. It all plastic and has a medal bar going threw it. To hold the two together. The only complaint is that it has scratches on the deck with red in the scratches. To me looks like it was used. I have a senor dog is why im getting this he like to go and now has problems getting in and out of the car i cant always pick him up put him in. Also my package sat in tracy calif for days. At that point how close tracy is to where i live not fare at all. I did a in a request of why it was there that long. They said at firt spechial sercomstamces. Then i ask again. Finely they said they couldn't read the label they had to get a new one.i like to submit the photos but i dont see a spot to do that. The ramp works does what it said it do so we are not going to send back and wait for a undamage one. With all this it did arrive and didnt really take a long time. We got it at about 1pm may 23 started getting sam my dog training on it eight away.yes we will use you to get other products in the future. Thank you for making my dog sam life easier

Coziwow was ok.