Excellent
Based on 34 reviews
Cozy Glow Stoves4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cozy Glow Stoves specializes in selling a wide range of high-quality fire-related products, including wood stoves, fireplace inserts, patio heaters, fire pits, and gas grills. As an authorized reseller of top-tier brands, we work directly with manufacturers and distributors to ensure the seamless delivery of their products to our customers' homes, with free shipping in most cases. Our customer support team is available to assist via email: [email protected], telephone: 1(888) 323-2699, or live chat during our business hours: Monday to Friday, from 9 am to 5 pm EST.
Cozy Glow Stoves (cozyglowstoves.com) has 34 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
34 approved reviews, newest moderated first
Steve N.
Communication from the business about delivery time was great. My order arrived as planned and was packaged well to avoid damage. Product pricing was better than competitors.
Reply from Cozy Glow StovesSep 30, 2025
Glad you enjoyed your experience, Steve. Thank you again for your business!
Chris P.
I was Larry of an online company, but they had the best price we could find on a stove. We ended up calling and speaking to the owner, and I cannot say enough good things about this company. The owner personally followed up to make sure that we receive the stove, which arrived within three days. This is a very legitimate professional supplier that I would definitely use again.
Reply from Cozy Glow StovesSep 30, 2025
Thank you again, Chris. We appreciate the business, and are happy to help at any point again in the future!
Matthew W.
Very good company with very good customer service.
Reply from Cozy Glow StovesSep 30, 2025
I appreciate your kind words, Matthew! I look forward to doing business again with you soon!
Eric R.
Jacob the owner came out to the house (45 minute drive) to make sure we got the stove we wanted to replace an old stove from the early 1980's.
Reply from Cozy Glow StovesSep 30, 2025
Thanks again, Eric!
Paul R.
I am 66 years old and have never dealt with a company that cares so much about my satisfaction. Jacob has done everything humanly possible to make sure we are completely satisfied with our new gas fireplace and our new electric log set for our old fireplace. He has been nothing but AWESOME to work with! He gave us a fair price and has literally went out of his way, to over see and make sure that the fireplace was properly installed and in good working order. He is so easy to communicate with and has made our whole experience flawless. I would not want to deal with any one else. Jacob is number one in my book!
Reply from Cozy Glow StovesSep 30, 2025
It was our pleasure, Paul. I love that you love the new fireplace!
Aaron W.
The customer service has been wonderful and because of it I chose to do business with Cozyglowstoves. So far so good. If I have need of parts for my True North TN20 Series A I will be shopping with CozyGlowstoves.
Reply from Cozy Glow StovesSep 30, 2025
Thank you again for the business, Aaron! And for your kind words!
William R.
Good prices, quick shipping and immediate follow-up to assure delivery went well.
Reply from Cozy Glow StovesDec 13, 2024
It was our pleasure, William. Thank you again for your purchase!
Catherine I.
Jacob was absolutely amazing to work with right from the very beginning. He provided tons of information and did all the research for us and took the time to explain and recommend the best products for what we needed. Jacob went above and beyond with his personal customer service care. We will ABSOLUTELY use his company again!
Reply from Cozy Glow StovesDec 13, 2024
Thank you for your kind words! It was a pleasure doing business with you!
