Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Drew
Corinne was patient and very knowledgeable and kind. She had the answers to everything!
Reply from cpap.comSep 26, 2023
Hello, We're so glad to hear that Korinne provided you with the level of service and care you deserve! We appreciate your business and hope to hear from you again soon.
Paul R.
The person was so very helpful in finding the best CPAP machine at a very reasonable price. No wonder I do all my business at this store; and for the last 20 years, I think.
Reply from cpap.comSep 26, 2023
Hello, Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!
Diane H.
Korinne walked me through how to order a replacement elbow for my mask. And she had to repeat it...and was happy to do so. Extremely knowledgeable about the product, and it can get complicated, but she was clear and happy to go the extra mile. I can ask for her, I learned, and I will do that next time. If you find a rep at CPAP you love, ask for them every time and they will call you back.
Reply from cpap.comSep 26, 2023
Hello, We're so glad to hear that Korinne provided you with the level of service and care you deserve! We appreciate your business and hope to hear from you again soon.
Mark Anthony P.
Though i was on the phone with Layne for almost 2 hours, she was very patient, cordial, helpful and very informative. Because of her, I was able to purchase what I needed at a discounted rate. She is a great asset to the company.
Reply from cpap.comSep 26, 2023
Hello, We're so glad to hear that Layne provided you with the level of service and care you deserve! We appreciate your business and hope to hear from you again soon.
Char K.
I don’t remember who I spoke to, but I called at around 3 o’clock in the afternoon on Tuesday. And she was the most helpful, experienced person. Excellent customer service!!
Reply from cpap.comSep 20, 2023
Hello, Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!
Matthew
Tiania is one of the best customer service representatives I've ever had the pleasure of doing business with. She was so courteous, knowledgeable, and caring, and she helped me very efficiently. I'd give her 20 stars if I could. -Matt B.
Reply from cpap.comSep 20, 2023
Hello, We're so glad to hear that Tiania provided you with the level of service and care you deserve! We appreciate your business and hope to hear from you again soon.
Jason B.
Mia was super friendly and helpful!
Reply from cpap.comAug 29, 2023
Hi Jason! Thank you for your review. We are pleased to hear that our agent was able to provided friendly and helpful assistance. Thank you for choosing cpap.com and we look forward to working with you again!
Kimo
The agent was more then helpful and addressed my concern hassle free. I'm very happy with this interaction.
Reply from cpap.comAug 29, 2023
Hi Kimo! We are happy to hear you received the needed assistance. Thank you for your review, and we hope to work with you again soon!
