Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 1,005 reviews with 5 stars · Clear filters
Larry C.
Daryl C was completely a true professional in assisting me get the correct C-Pap gear I needed.
Reply from cpap.comOct 13, 2021
Hey Larry, Thank you for sharing your experience with us. We hope to hear from you again soon.
Pat
Daryl C was very helpful in discussing options for a CPAP that was back ordered and explaining differences. He was very cordial and professional.
Reply from cpap.comOct 13, 2021
That's great! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Rick W.
CPAP.com has a wonderful and efficient staff such as Camyatta B who helped me select a machine that fit my needs and budget. She quickly confirmed the machine was in stock and that it would ship to my home today. I am grateful for the thorough work by the CPAP.com staff to enable me to feel safe and secure during my sleep hours. I highly recommend CPAP.com.
Reply from cpap.comOct 13, 2021
Hi Rick, Thanks for the recommendation! We're glad to hear that you received the great service you deserve. We'll be sure to share your kind words with Camyatta and hope to hear from you again soon!
Daniel W.
I couldn't figure out which full face mask to order. Karla gave me some suggestions, and suggested I try two at once, and return the one I don't like, and then she placed the order for me! Very helpful. Thanks Karla. Dan Williges
Reply from cpap.comOct 12, 2021
Hi Daniel, We're glad to hear that Karla, provided you with helpful service. Please let us know if there is anything else we can assist you with.
Steven A.
In a time when excellent customer service is scarce, Charlsie W took the time to listen to my needs and answer all my questions. She is a true professional. Steve A
Reply from cpap.comOct 11, 2021
Hi Steven, We're glad to hear that Charlsie, provided you with the level of service you deserve! Thanks for sharing your experience and we hope to hear from you again soon.
Sandra S.
Very pleased with the courtesy and efficiency of your representative. Her performance was exemplary. She even took the time to locate a promotion for us. Much appreciated!
Reply from cpap.comOct 11, 2021
Awesome! We hope to hear from you again soon.
A B.
Jennifer went far above normal customer service to ensure that my order was redirected to the correct address even though the initial error was my fault. What a star!
Reply from cpap.comOct 11, 2021
That is wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
leslie
Sales rep was incredibly helpful. She knew her stuff and i received the best discount. i would hire her in a minute
Reply from cpap.comOct 11, 2021
Hi Leslie, Thank you for sharing your experience with us. We hope to hear from you again soon!
