Great
Based on 39 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily solve your security and project management needs with CPS Security Solutions. CPS is an industry innovator in research and development, fueled by cutting-edge technology. CPS offers permanent and temporary security options covering all phases of construction and commercial applications. These include security trailer packages, security officers, mobile video surveillance, CCTV, Time-Lapse and monitoring services via CPS’s tech partner, Ecamsecure's, state-of-the-art UL Listed Alarm Central Station.
CPS Security (cpssecurity.com) has 39 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
39 approved reviews, newest moderated first
Victor
You guys are always ready to send to someone! Thank you for that!
Reply from CPS SecurityOct 17, 2016
Awesome! Great to hear! Thank you for choosing CPS Security. Please let us know if we can be of further assistance. Thanks, Jeanette Customer Service
Aaron
I currently work with CPS and have had communication problems with them for a while. The sales manager assigned to our account, Terry, never answers his phone nor messages. When trying to contact the local dispatch and local branch manager, I am told by a receptionist that they will get back to me and calls are never returned. In the last 4 months I have had to train 4 new guards, As I have had to have 4 removed from my site for multiple reasons, including playing on company equipment, driving at a high rate of speed and burning out in my truck yard, and allowing 3 security breaches in 48 hours, resulting in product loss to our company. The only reason I am still with them is one of our guards who is level headed and can make decisions to protect the facility, and knows when to call for help from my team.
Gregory S.
Cynthia Kibby is our account executive sales representative and for the last 10 years has done a fantastic job serving all of our many challenging projects. She often can accomadate last minute requests to provide guards or install cameras. She does what she promises so I don't have to wonder if things will get done.
Reply from CPS SecurityOct 17, 2016
Thank you for letting us know Gregory. We are very lucky to have Cynthia on our staff to assist you with all your security needs. Please let us know if we can ever assist with anything else. Thanks, Jeanette Customer Service
Kim
Great service
Reply from CPS SecurityOct 17, 2016
Hi Kim, Thank you for taking time to review us. Please let us know if we can ever be of any further assistance. Thanks, Jeanette Customer Service
Wayne
Overall CPS does a very good job. There are two opportunities that come to mind that could use some improvement. First is being a little more careful about regulating who is allowed into the facility and second, making sure the guard post is supplied with shift logs and incident report documents.
Lee J.
Lisa Koy has kept a mutually beneficial and long lasting business relationship with Terra Vista Town Center and CPS Security Solutions. We Thank you very much!
Mike V.
we were having major theft issues on site, have not had any issues since hiring cps
TBD
Better communication between office management/contract and field team
