Reply from CraveBooksFeb 18, 2026
Thank you for sharing your feedback. We take all concerns seriously and want to address each of your points directly.
Regarding your promotions:
We have reviewed your account and can confirm that all promotions you purchased were delivered in full on the scheduled dates, including CraveBooks, LitNuts, and eBookFairs.
Here is the proof of delivery:
CraveBooks – Campaign proof: https://prnt.sc/0qQtmwwDTE1z
eBookFairs – Campaign sent: https://preview.mailerlite.io/preview/678913/emails/179029225874916499
LitNuts – Campaign published: https://litnuts.com/blogs/news
Bargain eBook Hunter – Campaign sent: https://preview.mailerlite.io/preview/678913/emails/179029168923608533
eReaderGirl – Campaign sent: https://preview.mailerlite.io/preview/678913/emails/179100694810199750
Bookspry – Campaign sent: https://mailchi.mp/1d464fd678ca/todays-sff-book-deals
Nebula of Books – Campaign sent: https://preview.mailerlite.io/preview/678913/emails/179197527877223946
Your book was featured in each newsletter and promotional platform as purchased. We understand your frustration with the ROI, but all services were fulfilled as described.
Regarding support tickets:
We sincerely apologize if you felt ignored. We have responded to your tickets and are committed to resolving any outstanding concerns. If you did not receive our responses, please check your spam folder or reach out to us directly at [email protected].
Regarding spam messages and phone number spoofing:
We want to be very clear: CraveBooks does not sell author data to third parties or scammers. We are a platform built by authors for authors, and we keep your information strictly confidential.
Additionally, we reviewed your account and could not find your phone number listed with us at all. This means we would have no way to bombard you with spam messages or sell your phone number to anyone. Phone number spoofing is unfortunately a widespread issue on the internet and is not connected to CraveBooks or any of our partner sites.
The timing may feel coincidental, but spam surges can occur after any public-facing activity, such as running promotions, updating links, or appearing on deal pages. Scammers often scrape publicly available information and send AI-generated outreach. While we understand how distressing this is, it did not originate from us.
Regarding refunds:
Since all promotions were delivered as purchased, we are unable to issue a refund. However, we are open to discussing alternative solutions to address your concerns.
We genuinely value your feedback and want to ensure you have a positive experience. If you'd like to discuss this further, please reach out to us directly.