Excellent
Based on 62 reviews
Creative Irish Gifts4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Creative Irish Gifts, we are passionate about sharing the beauty of Irish heritage with customers around the world. We offer a carefully curated collection of authentic Irish gifts, Celtic jewelry, Aran knitwear, home décor, and traditional Irish products, sourced from trusted artisans and makers. Our goal is to provide exceptional customer service and a seamless shopping experience while helping our customers celebrate Ireland's rich culture and traditions with gifts that will be treasured for years to come. http://www.creativeirishgifts.com
Creative Irish Gifts (creativeirishgifts.com) has 62 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
62 approved reviews, newest moderated first
Brian K.
The shirt finally became available again!! I ordered asap so it wouldn’t go out of stock. Thanks
Reply from Creative Irish GiftsAug 5, 2026
Thank you so much for your wonderful review! We're so happy you were able to get the shirt you wanted once it was back in stock. We hope you love wearing it! Thank you for your support, and we look forward to serving you again soon.
Theresa D.
The Aran sweater I received is soooooo scratchy. Rather like the wool of 40 years ago. I have received several wool gifts from friends and family, as well as those purchased by myself when visiting Ireland (clothes, throws/blankets, shawls etc) in the last 20 years and the wool has been beautifully soft, so I'm confused. I gave it 3 stars because it's a pretty design and I'll try wearing it with a cashmere turtleneck underneath.
Reply from Creative Irish GiftsAug 5, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that the sweater wasn't as soft as you were expecting. We understand your disappointment, especially given your previous experience with Irish wool products. We're glad to hear that you like the design, and we truly appreciate your honest comments. If there's anything we can do to help or if you'd like us to look into your concerns further, please don't hesitate to contact our Customer Service team. We value your feedback and hope to have the opportunity to serve you again in the future.
Barbara B.
So frustrating and ridiculous. Finally, I receive an email that there are no return authorizations: customers are to address their own return package. However, CIG/Trustpilot had just responded that they are sorry for the slowness of their return authorizations!! Yesterday, I returned the sweater that was too large in my self-addressed package, UPS charged $16.97 to return the sweater. The CIG return process needs to be improved, it is completely substandard.
Reply from Creative Irish GiftsJul 16, 2026
We appreciate you bringing your concerns to our attention. Your feedback is valuable, and we are actively working to improve our communication and response times to ensure a smoother, more consistent return experience for all of our customers. We sincerely apologize for the confusion and frustration you experienced during your return. As outlined in our return policy, customers are responsible for return shipping costs unless the item is incorrect, damaged, or the return is the result of an error on our part. In those cases, we are happy to provide a prepaid return label at no cost to the customer. Thank you again for your patience and for giving us the opportunity to improve.
Wayne M.
My tea pot and cup look as good as it did in the picture. Love the design and it’s well made. I haven’t tried the breakfast tea yet since I still have some that I brought over from Ireland. Also I was very impressed on how well it was packaged for shipping. They could have dropped the box from a 5 story building and I don’t think anything would have broken. Good job.
Reply from Creative Irish GiftsAug 5, 2026
Thank you so much for your thoughtful review! We're delighted to hear that your teapot and cup were just as you expected and that you love the design and quality. It's also wonderful to know that our careful packaging made such a great impression - we take great care to ensure every order arrives safely. We hope you enjoy the Irish Breakfast Tea when you have the chance to try it, and we truly appreciate your kind words and support. We look forward to serving you again soon!
Edward C.
I got the items I ordered in a timely fashion.
Reply from Creative Irish GiftsAug 5, 2026
Thank you so much for your kind review! We're delighted to hear that your order arrived promptly. We truly appreciate your support and are grateful you chose Creative Irish Gifts. We look forward to serving you again soon!
Gregory A.
Fast delivery. Watch was just as described. Will definitely buy from you again.
Reply from Creative Irish GiftsAug 5, 2026
Thank you so much for your wonderful review! We're delighted to hear that your watch arrived quickly and was exactly as described. It means so much to us that you'd choose to shop with us again. We truly appreciate your support and look forward to serving you again soon!
Cathy B.
No problem in the ordering process, and it was delivered promptly. One problem was that I had ordered a set of earrings but another set had been sent. I contacted the company via email (had to do some research to find a telephone number). Response was that there had been an error in their catalogue I could either keep was they sent or return for a full refund. The earrings that I had originally order were now no longer in stock. I opted to return, and company said they would send a prepaid postal label. Didn't receive label within a couple of days so emailed them again (can't get my money back until they get their product back). Took a week to get the label. I like this company, and I have bought numerous things before without any issues. I think the time it took for them to rectify my problem was too long.
Reply from Creative Irish GiftsJun 8, 2026
Thank you for your feedback and for being a valued returning customer. We're pleased to hear that your ordering experience and delivery met your expectations, but we're sorry that the incorrect pair of earrings was sent and the delay in providing the return label. We appreciate your comments and are actively working to improve both our return processing times and the overall customer experience. Our goal is always to provide excellent service and make the return process as easy and convenient as possible. Thank you for your patience and continued support. Looking forward to providing you with the level of service you've come to expect from us.
W. Craig M.
Great choices for all the people I give gifts to, from girlfriend, fishing buddies, family, friends in my Union Local#88, neighbors, even the postman. This site has it all. Quick and easy ordering, fast delivery, and quality items that never disappoint.
Reply from Creative Irish GiftsAug 5, 2026
Thank you so much for your amazing review! We're honored to be your go-to place for gifts for so many special people in your life. It's wonderful to hear that you've enjoyed our selection, easy ordering, fast delivery, and the quality of our products. Your continued support means the world to us, and we look forward to helping you find the perfect gifts for many more occasions to come!
