Credit Acceptance for DealersReviews of creditacceptance.com

I needed to send the stips over 3 times. my copies were clear....you kept saying they were too blurry. the site was not very fast the last 2 days...Our rep was here asking for more business and we would love to send you more. it is not very efficient when we have a showroom full of customers and we can't get the site to work.

I have been a loyal dealer for over 20 years, and you signed up the car lot right next door to me.

Customers with 3-4000 still can’t buy much approvals are horrible payments are high

They have screwed us out of 100s of thousands of dollars. Both legally

Old rep was amazing. New rep leaves a lot to be desired.

Not happy. High fees. Force us to sell your warranty (very bad experience with it). Our repair facility lost so much money fixing cars under your warranty.

My experience with this company has been extremely disappointing. They failed to conduct a proper investigation as required under the Fair Credit Reporting Act (FCRA). Despite providing clear information and documentation, no meaningful review or verification process was completed. There was no transparency, no evidence of a reasonable investigation, and no explanation of how conclusions were reached. This is a direct violation of consumer rights under federal law. Consumers are entitled to a fair, timely, and lawful investigation, and that did not happen here. I would strongly advise others to be cautious. Companies handling credit-related matters must comply with the FCRA, and based on my experience, this company did not meet that standard.

Bring back the old CAPS system. This new system is awful for working deals and contracting.