Average
Based on 821 reviews
Credit Genie3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Kim K.
They are a super happy to help me I have used for a while now. I swear by them.
Reply from Credit GenieApr 2, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
customer
Reliable, helpful, great.
Reply from Credit GenieApr 2, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Moelisha M.
my account has been wronfully charged and i was told it would be fixed within 3 days and its been over a week and this put me on monus and now i am getting overdraft fee because if this when they saud they would fix it but they just went silent
Reply from Credit GenieApr 1, 2026
We’re sorry for the frustration and impact this has caused. That’s not the experience we want for you. Please contact us at support.creditgenie.com so we can urgently review your account and work toward a resolution. —Catherine, Credit Genie Support
Tela
I like the fact that I am able to re borrow after I have paid my loan I don’t like that they don’t give me a increase.
Reply from Credit GenieApr 1, 2026
Thank you for your feedback—we’re glad you’ve been able to reborrow successfully! We understand wanting higher amounts. Eligibility and limits can change based on bank activity. Feel free to contact us if you’d like us to review your account. —Catherine, Credit Genie Support
Oscar R.
Pz está aplicación selas recomiendo es muy buena 👌
Reply from Credit GenieMar 30, 2026
¡Muchas gracias por la recomendación! Nos alegra mucho que te haya gustado Credit Genie. 😊 Si necesitas algo más, aquí estamos. —Catherine, Credit Genie Support
James C.
How can I change my phone it keeps sending code to old number please help me
Reply from Credit GenieMar 30, 2026
I’m sorry you’re dealing with that. Please contact support.creditgenie.com and ask them to update your phone number on the account so you can receive the verification code on your new number. —Catherine, Credit Genie Support
Vera H.
I can rely on credit genie when I need that extra income to make ends meet thank your team and customer service being helpful me meet my financial goal each month
Reply from Credit GenieMar 30, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Tanya G.
I ENDED UP PAYING THEM TWO TIMES IN MARCH THIS YEAR DIDN'T REALIZE THEY WERE GOING TO STEAL MONEY EVERY TWO WEEKS THEY HAVE MY ACCOUNT CLOSED AND TRIED TO SAY I WANTED IT CLOSED BUT EVEN WITH A CLOSED ACCOUNT THEY TOOK THE MONEY THEY OFFERED TO PAY ME BACK ONE PAYMENT AND I TOLD THEM I WANTED BOTH PAYMENTS BACK SINCE I CAN'T GET A CASH ADVANCE BECAUSE THEY CLOSED THE ACCOUNT AND THINK THEY ARE STILL ENTITLED TO MY MONEY
Reply from Credit GenieMar 26, 2026
We’re sorry for the frustration with multiple charges and your account status. That’s not the experience we want for you. Please contact us at support.creditgenie.com so we can review your account and work toward a resolution. —Catherine, Credit Genie Support
