Crimson EducationReviews of crimsoneducation.org

Reply from Crimson EducationJun 2, 2026

Hi DB - thank you for taking the time to share your feedback. We have searched our records and unfortunately haven’t been able to locate a student or parent matching this name. My team and I are fully committed to delivering the highest quality of support, so if you're open to sharing more details, I’d really appreciate the opportunity to better understand your experience and make this right. Please contact me (the COO) directly at [email protected]

Reply from Crimson EducationJul 6, 2026

Thank you for sharing your feedback Bineta, and we're sorry the consultation didn't meet your expectations, and we take all reviews seriously. We do want to respectfully offer some context, as our recollection of the call differs quite significantly from what you've described. Our representative asked you a series of thoughtful questions and listened carefully to your responses, covering your interest in high school selection and preferences around top boarding schools, your extracurricular activities including speech and debate, your STEM related activities, and your summer program goals. The conversation lasted six minutes and was genuinely focused on understanding your situation. Given that you're in 8th grade and navigating a significant transition, our representative also suggested including your mother, whom you mentioned as the best parent to speak with, in a follow-up call to build a personalized plan together. That next step was offered but we didn't hear back to schedule it. Our COO, Arkesh, reached out to you personally via text on February 5th and again on February 6th to offer a one-on-one complimentary call and make things right -- we can see on our end that message was read, but we haven't heard back. The offer absolutely still stands. We'd genuinely love the opportunity to support you with your high school journey and would be happy to connect whenever you're ready. Please reach out directly to our COO, [email protected] . We hope to hear from you.

Reply from Crimson EducationJul 6, 2026

Hi Kim, thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and understand how frustrating these initial interactions with our team must have been - it's certainly not the standard we hold ourselves to. We do want to respectfully provide some context. Following these initial interactions with our team, we made multiple attempts to reconnect with you via both email and phone to make things right. On October 28, 2025, one of our senior leaders, personally reached out to offer a meeting and to build a personalized plan for your son, but unfortunately we did not hear back from you at this point. We recognize that doesn't undo the earlier experience, and we take the concerns you've raised seriously. Every family deserves a responsive, professional standard of care from our first interaction, and if for any reason we miss that mark, we do make sure to do everything we possibly can to make things right. We wish you and your son every success in his college journey. If you ever wish to revisit things, our door always remains open, even if it's just for a quick second pair of eyes on his final application.

Reply from Crimson EducationApr 2, 2025

We always aim to deliver an amazing experience for all our families, and are so sorry that we missed the mark here. Thank you for taking the time to bring this to our attention. Our COO, Arkesh, has reached out via text and email to ensure we can make this right for you and your daughter.

Reply from Crimson EducationFeb 4, 2025

We are very concerned with the sentiments expressed in this comment as they are a striking departure from our student experience. We don't have any record of a student or parent by this name who has attended our online high school CGA. We have also requested customer verification via Trust Pilot and did not receive a response from you. Would you please reach out to us at [email protected] so we can hear directly and do our best to investigate this?

Reply from Crimson EducationSep 18, 2024

We always aim to deliver great student experiences and outcomes, and we take it quite seriously when we don’t meet expectations. Thank you for taking the time to bring this to our attention. We’d love the opportunity to investigate and would be very grateful if you’re open to a call with us so we can further understand the issue. Would you please get in touch with us at [email protected] and we can take it from there?