Poor
Based on 131 reviews
Cristian Moretti2.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cristian Moretti™ was born from a decade inside Italian luxury — where we came to know, intimately, the difference between what a piece is worth and what a label charges for it.We left to build something different. Lusso silenzioso — quiet luxury. Considered design, beautifully made pieces, and none of the markup that comes with a name stitched on the outside.
Cristian Moretti (cristianmoretti.com) has 131 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
131 approved reviews, newest moderated first
Yet O.
This company is a total scam , on the website they claim to be based in Italy but they are in China. Secondly item was delivered to the club house door on a public road. And nothing was done i never received the item and no refund was made due to there negligence . Don't waste your money and time with them
Jeff G.
While returns and communication are just awful, the products are very stylish and very inexpensive. I get lots of compliments when I wear them. Fit is also a total crap shoot...except shoes. All in all, I will buy from them again but prepared to donate what doesn't fit to Goodwill.
Jill C.
Someone from the customer service representative helped me solved my issue. Although I have to pay for the return, I still did it, coz I like the product.
ABIGAIL S.
Love the shoes!!!
Sam M.
Do not buy from this place! The shoes are horrible quality and they delay and scam and will not give me my money back. I tried to return the shoes and they refused the package.
Reply from Cristian MorettiApr 23, 2026
We are so sorry for this experience with your shoe purchase from Cristian Moretti, it is certainly not what we want for our customers! We have requested further details about your order via email so that we may investigate and try to make this right.
MrAlesoreus
The worst! When I bought the product the description said “Split Leather” I know this because I dont buy anything but real leather. The product arrived and they looked plastic, went to check and the description said Vegan Leather… Ok, Attempting to return them was another struggle, got nothing but delay tactic, never a real answer as to where to return them, at times days would go by before I got irrelevant response. Finally got fed up and disputed the charge w my bank and submitted their poor customer service as the reason as to why I disputed the charge.
Reply from Cristian MorettiApr 23, 2026
Thank you for sharing this with us, and please allow us to sincerely apologize for everything you went through. The mismatch between what was described as Split Leather and what you actually received is a serious concern that should never have happened, and the delays in our communication during your return attempt only made an already frustrating situation so much worse, we are deeply sorry for that. We genuinely want the opportunity to look into this for you, understand exactly what went wrong on our end, and make it right in whatever way feels fair. If you would be willing to give us another chance, please reach out to us at [email protected] so we can locate your order, address the product description issue directly, and find a proper resolution. Thank you for your honesty, and we are truly here to listen.
Luis R.
This crazy I’m waiting 3 weeks already to receive my loafers when the package came from china por qualify material and buy straight from the designer Cristian Moretti and I’m receiving this pair of poor quality loafers be aware and be careful because I think this is big Chinese operation research first
Reply from Cristian MorettiApr 23, 2026
Thank you for taking the time to share this, we hear you, and we understand the frustration of waiting three weeks only to receive something that didn't feel right in your hands. That is genuinely disappointing and we are sorry. If you could send us your order details at [email protected], we will review what you received and make this right, whether through a replacement, refund, or whatever resolution feels fair to you. We are a real team, with real people behind every order, and your experience genuinely matters to us. Thank you for giving us the opportunity to show you that.
Blake K.
If you are a US buyer and want to return your $80 clown shoes you will need to send them back to Italy. This site is a total scam. Don’t trust the pictures or the descriptions.
Reply from Cristian MorettiApr 23, 2026
Thank you so much for sharing your feedback, we sincerely apologize for the confusion you have experienced. Please allow us to make this right for you and look into what happened on our end. Could you please reach out to us directly so we can sort this out and find the best resolution for you? 📧 [email protected] Thank you so much for giving us the opportunity to turn this around, we look forward to hearing from you!
