Bad
Based on 289 reviews
CSC ServiceWorks1.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.
CSC ServiceWorks (cscsw.com) has 289 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
289 approved reviews, newest moderated first
Farid A.
Son unos ladrones, las máquinas son viejas, cochinas y cuando uno utiliza la tarjeta de crédito para pagar el servicio cobran más. Hice el reclamo hace 3 meses y nunca me reembolsaron el dinero. Ladrones HP….. They're thieves. The machines are old and filthy, and when you use a credit card to pay for the service, they charge extra. I filed a complaint three months ago and they never refunded my money. SOB thieves...
Sammy
Company refuses to refund the unused balance on its app, even though I am no longer at the site of the machines I used.
Bee Stang B.
This company somehow has turned the reviews off or you can't do reviews or they're signaling out people that give honest reviews as like myself, we've complained over a year about a machine that has not worked, in a senior citizen apartments, this has cost stress with many seniors that are actually disabled and can't really go to a laundromat, they just don't care the problem they put on our backs, management at northlake apartments got on to them about this and so did everyone else, now what they did is come out they put a new machine in for what they did is they put one in it cost you more to actually effectively do your clothes, also they took the dryers they lowered the heat settings on the dryers to where it cost you double, this is what you get when you get a really bad non-caring business about its consumer, all they care about is the money they make. In fact one of the times that I called up there and told them the information about the same washing machine, they did nothing so when I called back they said they didn't even have a notation of the complaint I made and I was talking to the same exact girl did I get the complaint too. Just company now is showing 4.6 Stars when it only had like 2.1 Stars but it only has five reviews and before it had hundreds, how can you explain this. Actually I've got screenshots of it. This company is no good and has no business being in apartments for senior citizens that are disabled and that are actually on their last leg of life, you take advantage of people like this that just says a lot about the company and they're respect and consideration for people that are elderly. These people need to find God or something, I know they're from New York, and they have a store here in Memphis Tennessee, wow I wish they'd go back to New York we don't need that here in the Bible belt, I'm also aware that it is against the law to delete and prevent people from doing honest reviews. So here's what I'm going to do I'm going to write out a statement and have everyone in these apartments that use the one machine they've been using it plus the two machine they're using now and tell the difference, this will be proof that they are being deceptive.
Shannon S.
I live in a condo community and this company took over maybe a year ago or little less. Our community has a laundry house but also some buildings had their own washer/dryer adding value to that building. They have now restructured and are not replacing the machines in the building I bought into 10 years ago so now I have to go up and down 3 flights of stairs and give all access to my personal phone for the apps that took over an hour to register my account to be able use the machines! Completely unacceptable! Devalued my time & properly value! Taking out a loan to get my own machines & hook up’s, fighting with the HOA to approve is way better than giving them one more cent!
Joel I.
As a tenant I have no other choice but to suffer through this company. The washing machine breaks down every six months or so and they put in a new one last year and it’s already broken again. Finally they are inching into the 21st century by promising us new machines with card swipes instead of being coin operated. Let’s hope they actually function. But I gave them two stars because it looks like they are finally trying to actually provide the one thing they do as a company. Given that Seattle has few and far between laundromats it’s important to have a functioning washer and dryer.
Patrick R.
1151 Washington St., Middletown, CT our machines fail all the time we lose money and time with these problems. I put service request into the app with no follow up I put a request for a refund into the app with no results. If I’ve ran this building, I would ask this service to be removed and I would find a new vendor to come in.
Anonymous
I have called many many times, given case numbers or reference numbers, reps being rude, wont transfer me to their bosses, incompetence, lies etc. I have been not been given my refund to close my account to move. They owe me over $12.00!! Im angry!!!! Also in all the time I lived here the dryers never dried my clothes period. If anybody has a class action suit I'm interested!!
Kristie J.
Dryers can’t dry ten articles of clothing in 40 minutes on highest setting. What a garbage company.
