Dave H.
Carlos is great
Carlos is great. He is very personable and will do what it takes to make your purchase a pleasure.

Excellent
Based on 39 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CSM Power Bikes, we offer premium E-Bikes from top manufacturers, including Mokwheel, Rad Power Bikes, Blaupunkt, Big Cat Bikes, and more. We're driven by a vision where thrill meets sustainability. Dive into an e-bike adventure that's not only exhilarating but also eco-conscious. Each ride is a commitment to fitness, fun, and a greener planet. We also provide service and repair on both electric and standard bikes, and will service any brand. We fully assemble, adjust, and test all bikes purchased through us for free. We provide delivery and a personal service touch, all at unbeatable internet prices! Our top priority is customer service. We are a local small business owner in Northern Illinois, and provide service in Northern Illinois and Southern Wisconsin. When you call our number, you will speak with the owner.
CSM Power Bikes (csmpowerbikes.com) has 39 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
39 approved reviews, newest moderated first
Dave H.
Carlos is great. He is very personable and will do what it takes to make your purchase a pleasure.
Mary
Carlos was very knowledgeable and was so helpful. He was a great help in helping us choose our bikes!!
Susan C.
Carlos was extremely knowledgeable about all things E bikes and took his time helping my husband and I choose the right bikes for us. I highly recommend!
Daniel U.
The owner, Carlos Medina, spent a lot of time explaining the features of the ebike. Carlos Medina also set up the bike to make it comfortable for me. He did several adjustments and observed me riding. He made it very clear to me that he would be available for support. I highly recommend this shop.
Reply from CSM Power BikesJun 26, 2026
Thank you for your kind review. (And thank you for sharing your guitars with me!). Call anytime you have a question, we are here for you!
VZ
Carlos fit my husband and I with the perfect bikes. We would totally recommend CMS for your E-Bike everything shop!
Reply from CSM Power BikesJun 26, 2026
Thank you so much for your kind words! I'm so happy I was able to help you both out!! Always remember we are here for any questions - any time!!!
Albert D.
Carlos was easy to contact and knows what he’s talking about. I will be back again to make another purchase. I’m very happy.
Reply from CSM Power BikesJun 4, 2026
Thank you so much for the kind words. I hope you enjoy your new Discover 3! We are here if you have any questions.
cody B.
The owner is very professional explained everything that I needed to know about my electric bike and also backed me up on service to my bike fixed a flat for me first day Great choice to get your bike
Reply from CSM Power BikesJun 4, 2026
Thank you so much! Enjoy your new ride, and I'm here if you have any questions. We're with you on every ride.
Knees
Just what I was looking for in an ebike. I can pedal assist for fitness or go cruising if need be since I am older with older knees.
Reply from CSM Power BikesJun 4, 2026
I'm so glad your happy with your new D3! Please feel free to call with any questions, we are with you on every ride!