Excellent
Based on 2,942 reviews
CUDDLY4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.
CUDDLY (cuddly.com) has 2,942 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
2,942 approved reviews, newest moderated first
Sherrie L.
God bless Cuddly for the love and care that they give to animals in need. Many animals would not survive if it weren't for the workers at Cuddly. Cuddly is a wonderful organization and I donate and tip them as often as possible. This company definitely deserves 5 stars for all that they do. God bless you all and Merry Christmas.
Ellen W.
Great intentions but I seem to get bombarded with requests for several animals every day. It's a bit overwhelming.
Kathy P.
I appreciate finding out about these poor animals and I’m thankful for all the people trying to help. I do wish you would post the positive updates and if these animals find loving homes. Thank you!
Happy C.
When I first took notice of Cuddly, they were a brand new startup in Seal Beach, CA. I noted that they are a for profit company (not non-profit) and that they graft fees off of the credit card transaction. Now a year later, they boast 250k regular donors and openly state in their FAQ that they take 7% of every transaction made through Paypal and say it's Paypal fees. They further say that they take 0% from the donations. Well, that's a fib and needs to be addressed. Paypal fees are actually much less than this so part of the money they say is for Paypal is actually "graft" apparently. I've never seen a for profit animal rescue organization, but that's how they seem to make their money. Essentially approx doubling the Paypal fees and claiming they take 0% from non-profits. If you doubt this information, just look up Paypal fees on Merchant Maverick website. (TrustPilot doesn't allow links so had to remove it. Google them and the word Paypal.) Scroll down to the chart about 3/4 the way down. Paypal only charges merchants 3.49% and .49 per transaction. So, "Cuddly" aint so cuddly it seems and they bump your so-called Paypal fees up to 7% (per their FAQ). Anyway, I was always turned off by the name Cuddly because it panders to middle and older aged women who feel like embracing and cuddling the poor emaciated animals they advertise on their website, but many hurt and suffering animals don't want "cuddles". Many abused animals need rest, peace and restoration. I find this whole enterprise disingenuous - still - on second glance and ask again why they have to be "for profit" at all. Is it so they can make a nice living to live on the California coast? I have never seen good from profiting off of the backs of suffering animals even if they are sending off some money to them.
Sue
I have donated to several animals in need through Cuddly. I have noted that many of the items needed are at inflated prices. I would have expected that a large organization would be able to obtain these items at lower cost rather than mark up the price. I understand that Cuddly has to have their financial stability, but I'd donate more if the prices weren't so high.
morgana D.
Sorry to say I have contacted Mastercard fraud Dept. I gave around $70 to help a dog, and signed up for $10 US a month. I have tried to cancel over a dozen times. No response to emails, calls, and no option to cancel on my account. I recieved a confirmation cancelled email from Samantha Parker, but they have billed me twice since. I am a Senior and cannot afford this anymore.
Reply from CUDDLYOct 5, 2022
Hello Morgana, I am so terribly sorry to hear that during this time our representative has not gotten back to you! We have requested information, as we do not see your name coming up in our general email. In good faith, we want nothing more than to remedy this situation immediately! Looking forward to hearing back from you.
Vicki T.
I have been donating to Cuddly for a few months now, I give a monthly donation and then every time I can i try to pick one or two animals that are really in need and give them as much as I can This past month there has been several but just couldn't decide which needed what the most and then I decided that Nation needed my help, and I donated a doggie wheel chair for him and I hope that i will hear about him not needing the chair but if he does then it will be there for him and I am glad to hear that all of the donations go directly to the pet That makes me happy to hear
En C.
Cuddly has committed to sharing shelters' and fosters' stories of injured animals who desperately need our help. These animals are, abused, tortured, maimed and are in need of assistance. Please, if you can, help Cuddly help these deserving souls.
