Excellent
Based on 136 reviews
Custom Lux PCs5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer custom desktop and laptop solutions with the best customer support, build quality, and the most flexible payment options. Choose Custom Lux PCs today for the best deals in Gaming PCs, Workstations, Day-Trading PCs, and more! We offer expert 1 on 1 consultations at your fingertips. Request a build or check out our preconfigured options to get started.
Custom Lux PCs (customluxpcs.com) has 136 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
136 approved reviews, newest moderated first
Emilio R.
I was having trouble with my PC until I reached out to Custom Lux and they provided great customer support and was very knowledgeable of finding the solution to my problem. I will definitely buy another PC from them again. Thank you.
Siwoo L.
I needed a high-quality computer at my given budget for my computational physics research as a PhD student and Pat went above and beyond to ensure that I would be happy with my machine. He started by listing all the combinations of component options suitable for my needs and then had the PC built within a few days. As I was in the New Jersey area, he even personally delivered it to my place and helped to set it up. Pat is always responsive and eager to help - for example, when I later couldn't figure out how to change my fans' lighting settings, he went out of his way to come to my place and have a look.
John
Pat worked with me and gave me a time frame for what I wanted. It all came together and had great communication thru the whole process. Fast shipping.
Oscar
These guys are the best! I had so many questions and they answered each one in detail. The whole process of ordering my build was very straightforward, it took about a week from choosing my parts and getting my pc!
Josh W.
Great experience! The company was very responsive and knowledgeable through the whole process. PC arrived quickly and was fantastic quality. Will be buying from Custom Lux for my next build.
Matthew H.
The customer service was incredible. Fast and quick communication between me and Pat (owner). If you’re in the NY/NJ area there’s free one day shipping and he’ll even come and service the computer for you or send someone out there to help if there are any problems, but can come with a service fee. He responds quickly and is open to help you with designing the optimal machine for your budget. Quick custom build and easy WiFi setup, easy to use first day and fast download speeds, as well as shutdown/bootup speeds.
Matt T.
This was my second build from CustomLux. Always excellent customer service- even years after a build is delivered. Great advice on the set up and very competitive pricing. New PC fired right up with no issues.
Anna C.
My son was originally thinking about building his PC with his friends. He had zero experience, so I was hesitant. That’s when we found Custom Lux PCs. It was truly a great experience, and the best decision we made. Pat is so kind and responsive and knowledgeable. He saved us a TON of headaches, blood, sweat, and tears. My son’s PC is beautiful and it runs all of his games perfectly on ultra settings, I 1000% recommend Custom Lux PCs. Thank you!
