Excellent
Based on 742 reviews
Custom Truck One Source4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
MARC
Elmer is a ton of help. Appreciate you all.
Reply from Custom Truck One SourceJan 28, 2026
Marc, We appreciate you taking the time to leave us your feedback; it means a lot to us. We are thrilled to hear that Elmer was helpful. I will be sure to pass this note along to Elmer and his team! -DA
Ashin Varghese N.
Greatin . Goof
Reply from Custom Truck One SourceJan 28, 2026
Ashin, Thank you for leaving us a 5-star review! If you ever need anything from us, don't hesitate to reach out. -DA
customer Patty C.
Elmer was wonderful.
Reply from Custom Truck One SourceJan 28, 2026
Patty, Thank you so much for leaving us a 5-star review! I will pass this along to Elmer and his team. Please reach out if you ever need anything! -DA
SHIELA
First Experience seemed pretty easy format to use on ordering parts. Shipping updates is very useful.
Reply from Custom Truck One SourceSep 18, 2025
We're happy to hear that your experience was easy to navigate, and the shipping updates were useful. Thank you for your feedback!
DENNIS
parts people wont take order. they make you go online to order parts
Reply from Custom Truck One SourceSep 18, 2025
We appreciate your feedback and regret the difficulty placing your order. We'll review our parts ordering process to see how we can improve the customer experience.
ROBERT
very quick responses and correct parts
Reply from Custom Truck One SourceSep 18, 2025
We're happy to hear that we provided quick responses and correct parts. Thank you for your positive feedback; we appreciate it.
Henry M.
Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call Tim and explain what you have going on and he will talk you through the issue and if you can not figure it out he will be my than happy to come out and solve the issue. Tim is a very good communicator and a very nice guy.
Reply from Custom Truck One SourceSep 18, 2025
We appreciate you taking the time to share your positive experience. We're so glad that you found our team to be professional, courteous, and knowledgeable. It's great to hear that their communication and expertise were helpful to you.
BRANDY
Communication through email is very helpful and I was guided through to set up an account.
Reply from Custom Truck One SourceJul 25, 2025
We're happy to hear that our email communication was helpful. Thank you for your positive feedback!
