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Custom Truck One Source Reviews | Read Customer Reviews of customtruck.com

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Tools & Equipment
Custom Truck One Source

Custom Truck One SourceReviews of customtruck.com

Tools & Equipment
7701 E 24 Hwy, Kansas City, Missouri

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4.8

Excellent

Based on 742 reviews

Custom Truck One Source4.8

Reviews742 About Contact

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Rating breakdown

5 star89%
4 star5%
3 star2%
2 star1%
1 star3%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Custom Truck One Source

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.

Custom Truck One Source (customtruck.com) has 742 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: customtruck.com
Website: customtruck.com
Category: Tools & Equipment
Location: Kansas City, Missouri
Listed on Folks Told: 2026

Contact & location

(855) 719-0455
customtruck.com
info@customtruck.com
7701 E 24 HwyKansas City, MO 64125

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 86% of reviews.
Most recent review: October 2026.

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Custom Truck One Source reviews

742 approved reviews, newest moderated first

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Mike M.
Mar 20, 2023
Best Damn Salesperson, Daylon
Having what we need and getting what we want.
Reply from Custom Truck One SourceApr 3, 2023
Mike Meyers, thank you for the feedback! Don't hesitate to reach out if you need anything. -JC
Report
Carleton E.
Mar 17, 2023
Joe B fantastic customer service
Joe B answered my questions quickly. He sent me the information I needed in a timely manner and we were able to make a deal within a couple days.
Reply from Custom Truck One SourceApr 3, 2023
Hello there! Thank you for the feedback! Joe is GREAT to work with. We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
Report
Scott
Mar 16, 2023
My salesman
My salesman, Kelly Johnson, goes above and beyond to make every deal I do at Custom work well.
Reply from Custom Truck One SourceApr 3, 2023
Scott, thank you for the feedback! I'm so glad you were able to receive help at the Kansas City location. We appreciate you taking the time to review us. Don't hesitate to reach out if you need anything. -JC
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Peter W.
Mar 14, 2023
quick and easy
quick and easy
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John E.
Mar 14, 2023
The ease of sale was incredibly…
The ease of sale was incredibly efficient!
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Lee R.
Mar 13, 2023
Boom Turck
This was easier than buying a car.
Reply from Custom Truck One SourceApr 3, 2023
This may just be the best review we've ever received. Thank you SO much. I'm thrilled it was a seamless experience for you. That's what we strive for! Don't hesitate to reach out if you need anything. -JC
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Steven B.
Mar 11, 2023
Nate is great
Nate is great. Gets u what u want at a fair price!!!
Reply from Custom Truck One SourceApr 3, 2023
Steven, thank you so much for the kind words! I'm thrilled it was a seamless experience for you. That's what we strive for! If you ever need anything, let us know! -JC
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DAVID P.
Mar 10, 2023
What I don't like or understand is why…
What I don't like or understand is why it takes months and months of going back and forth to get simple clarifications. I also don't like the fact that I for some reason can't talk to their chassis dealer. If I could do so I feel it would eliminate months and frustration on both sides. In the end I think we're going to get good equipment but the quoting process needs improvement.
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