CyclopureReviews of cyclopure.com

Reply from CyclopureAug 8, 2026

Hi Christine - Our Water Test Kit for PFAS, funded by NIEHS, has been validated by numerous labs across the country, including side-by-side testing with Massachusetts DEP and Michigan EGLE. These reports van be found on our website under "Resources." The kits are used by the US Government. If you would like to re-test with us, we are happy to arrange for another kit to be shipped out.

Reply from CyclopureJul 25, 2026

HI John, your results were sent to you on July 21 coming from the email address [email protected]. Perhaps they ended up in spam. We received your sample on 7/8, so your turn around time was 9 business days. I've forwarded the report again. If you have a minute please confirm receipt. Thank you!

Reply from CyclopureJul 5, 2026

Hello John - We moved to larger lab space in December 2024. We announced the move for several months via email and on the website. My guess is you used the old return label that came with your purchase almost two years ago. Plesae write to us at [email protected] and we will be happy to email you an updated prepaid return label. We answer the phone at 312-639-5009 if you have any further questions. Thank you!

Reply from CyclopureMar 29, 2026

Hi! Your results were sent to your email address on 3/25/2026. Perhaps they ended up in your Spam folder. We require 10-14 BUSINESS days to complete analysis and publish reports. We received your kit back at the lab on 3/10/2026. We forwarded the results to you again from a different Cyclopure email address , but unfortunately the email was rejected again by the AOL server. We will send them out via US Postal Mail to your PO Box. Thanks for testing your water for PFAS with Cyclopure.

Reply from CyclopureJan 24, 2026

Your results were sent to your email address within 9 business days. Perhaps they ended up in your Spam/Junk folder? Thank you.

Reply from CyclopureJan 8, 2026

Hi Joel, I understand you missed the first set of results that were sent to you via email a few weeks ago. Our team re-sent you the results you refer to in your review, after speaking with you on the phone. We hope you are satisfied with our service and will consider changing this review. Thank you.

Reply from CyclopureJun 19, 2025

Your results were sent to you on June 13, 6 business days after they arrived back at our lab. We are ALWAYS available to help you find results that go into your Spam folder. I've re-sent your results now. 6 business days.