Poor
Based on 692 reviews
DAI Post2.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
692 approved reviews, newest moderated first
Marta F.
I can't thank Fretzie Aton enough for her outstanding efforts to resolve my delivery issue She was very patient and performed excellent customer service Without her assistance I would not have been able to resolve my delivery issue Thank you
Paige R.
Erika was amazing with helping me and so helpful really good costumer service 10/10
Albert O.
I recently had a package delayed due to an unclear address provided by the sender. I reached out to DAI Post's customer service, and Scott was incredibly helpful. He promptly followed up on my request and ensured that the delivery was expedited. Thanks to his efforts, I received my package much sooner than expected. I really appreciate the excellent service and professionalism from DAI Post—highly recommend them!
Sam O.
Erika was great at resolving my shipping issues with continuous updates and friendly, efficient service. I really appreciated the follow-ups and the eventual resolve of the problem. Would 100% recommend
Paul S.
Im finding my parcel, Eeoka was a pleasure to deal with and very helpful ☺️.
Suzanne J.
I ordered from the UK recently and the package was delivered to the wrong address. That being said our address is a tricky one and often people go to the wrong house. The customer service team from DAI Post were very helpful and followed up with the details of the delivery, were able to provide a photo of the package and house it was delivered to, which meant I could chase it up.
Mark / M.
Item arrived in good time from California USA, wrapped in pink satchel .The cardboard box with the items inside are wet cardboard box is so wet it has no support what so ever. I can’t imagine how this has happened. Wrong delivery . Left on site unattended. Just a real disappointment. Who do I go to for redress?
KT
spoke to a women who actually seemed to care and arrived that day - so happy!
