Average
Based on 38 reviews
Daruma Casino3.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darumacasino.us is a social, sweepstakes casino built for players across the US, offering 700+ free-to-play slots and table games from top providers like Betsoft, Playson, and BGaming.At Daruma Casino, there’s no purchase necessary to play, and every new player can get up to a 270K GC + 26 FREE SC welcome package to start exploring. Beyond the games, our Social Hub keeps things exciting with daily quests, races, and a refer-a-friend program that rewards our community for playing together.With 700+ slots, live-style social casino games, and new releases added regularly, there’s always something fresh to try. Daruma Casino also offers secure payment options, fast redemptions, and responsive customer support, so you can focus on the fun.Play free, win real, anytime at Darumacasino.us!
Daruma Casino (darumacasino.us) has 38 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
38 approved reviews, newest moderated first
Lucky E.
They are LEGIT! I was skeptical at first, but I won and decided to cash out. I had to get verified first and that was quick and easy. I cashed out right before the holiday weekend and that went smooth, but due to the holiday I had quite a wait. You can only cash out through a bank. I received an email stating my withdrawal was on the way and received it today in the wee hours. I had no issues and customer service always replied whenever I reached out.
Wesley B.
Customer support is non existent. They started this review page to try to run from the reviews they have on the only page, which links to the same site. SCAM ALERT! I can't even redeem 100$. It just says redemption approved. No live chat either. After they replied to my review, they made no effort to resolve the issue. Instead I get a random email from their "payment provider" saying the money is on the way and it should be able 6 MORE DAYS. Something is definitely off about this place. Also if you search for them on here, they have an old page with a lot more reviews that say the same thing. Their emails look fake. And TBH the positive reviews sound like bots. When I finally did get and email response is had coinz.us in the header. Then the next one had Joya.us in the header, which you can tell they all have the same layout. I've used coins.us and joya.us, both are great and Ive gotten redemptions from them within 5 hours. But something isn't right about this one. I went through my email and saw that I had a notice from them that their platform was shutting down in September. Then all of the sudden they pop back up and August. Bottom line is I play on a lot of platforms and this one has been by far the sketchiest one. STAY AWAY.
Reply from Daruma CasinoSep 2, 2026
Hi Wesley, Thank you for taking the time to share your feedback. We want to sincerely apologize for the initial communication delays you experienced. We ran into an unexpected technical snag with our chat and email routing systems, which temporarily disrupted our response times and delayed our updates to you. We completely understand how frustrating that was, especially while waiting on word regarding your redemption. Please rest assured that our team went to great lengths behind the scenes to get your case sorted out as quickly as possible. We are pleased to confirm that your redemption status has now been updated to successful as of September 3, 2026. Under normal circumstances without that technical glitch affecting our support channels, you would have received seamless, real-time updates every step of the way. We are in full operational mode, and our team is fully committed to providing a smooth and transparent experience. We truly appreciate your patience while we worked through this for you, and we remain dedicated to serving you better moving forward. Warmest regards, The Daruma Casino Team
Andrew K.
I have tried to verify my account for 4-5 days now. No response from email at all. I figured the support would be more helpful with good reviews on trustpilot but I am wrong. Will update if I am helped.(UPDATE): I was finally reached out to, pending my redemption now. Will update to five stars once redemption process is complete
Reply from Daruma CasinoSep 2, 2026
Hi Andrew, We’re sorry you’ve had to wait this long for your verification. We’ve requested some additional information from you through Trustpilot so we can locate your account and look into what’s causing the delay. Once we receive those details, our team will be able to investigate this further and help get things sorted for you.
Karie R.
100 ⭐'s Daruma is the real deal casino platform. I hit $300 on a 10¢ spin. Redemption was easy, Support is top of the line, and I received my funds in less than 2 days (1st Redemption)!!!! They have the best slot providers!!! They provide you with a generous sign up & daily bonus!!! Thank you again Friends!!!
Reply from Daruma CasinoAug 28, 2026
Hi Karie, Hitting a massive win like that is absolutely incredible! We are thrilled to hear that your first redemption went smoothly and that you received your funds so quickly. Our team works hard to bring you the best slot providers, seamless redeems, and great daily bonuses, so knowing you had a top notch experience means the world to us. Thank you so much for being part of the community and for sharing the love! The Daruma Casino Team
Sam A.
God awful casino. Waste of money minimal bonuses. You gotta spin 100 times before anything hits. Worst casino I’ve played by far and I’ve played all of them. Holy moly just bad. You’d think they would want to keep new customers. Already banned myself.
Ruthie W.
While playing the game joker chillies the operators put the little white clock spinning in the opposite direction to keep the game for entering the bonus round. They can say what they want but operators control the game play. I should have known that this Daruma don't get many players so they keep players from winning. Terrible experience no winners there.
Jeremy M L.
This casino is fraudulent as I have ever seen. I have video evidence of the symbols that land are then changes to make the player lose. I play many casinos, but never have I had on blatantly cheat it's customers. Disgusted.No customer service.Don't get scammed, play another casino. Crowncoins or Stake are pretty good.
Jay M.
Ok so I have been gambling for about 30 years now. You have ups and downs. Cold streaks and hot streaks. That’s because legit gambling includes an RNG (Random Number Generator). This scam fraud thief of a site does not use an RNG or an RTP for that matter. It is rigged to lose. It uses algorithms that are easily visible and they set you up to spend and to lose. I have started a lawsuit against them and will not stop until anyone involved is in prison. Anyone who profited will be prosecuted including all employees. Guaranteed.
