Daryl Flood Moving & Storage Reviews | Read Customer Reviews of darylflood.com

Daryl Flood Moving & Storage Reviews | Read Customer Reviews of darylflood.com

Daryl Flood Moving & Storage reviews

176 approved reviews, newest moderated first

June C.
Oct 10, 2016
Drivers
These were extremely nice men and delivered my things exactly when they scheduled it. June Case
Reply from Daryl Flood Moving & StorageOct 11, 2016
We're glad to hear that your move went well. Thanks for taking the time to review us!
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Peter B.
Oct 9, 2016
Great service all around!
Loved this company! Made moving a breeze!
Reply from Daryl Flood Moving & StorageOct 10, 2016
We love hearing from satisfied customers! Thanks for taking the time to leave your feedback. Please reach out to us if you ever need our services in the future.
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Richard & Cheryl D.
Oct 8, 2016
Long distance move.
Repackaging of our already packed and labeled boxes made the unpacking difficult. Otherwise, solid move.
Reply from Daryl Flood Moving & StorageOct 10, 2016
We apologize for the inconvenience repacking your boxes may have caused you, but we are glad to hear that you were otherwise satisfied. I will pass your comments on to the appropriate member of management. Please let us know if we can be of any further assistance. We wish you the best in your new home!
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Melissa M.
Oct 8, 2016
Responsive, attentive and competitive pricing.
My experience was very positive and I would use Daryl Floods services again!
Reply from Daryl Flood Moving & StorageOct 10, 2016
We love hearing from satisfied customers! Thanks for taking the time to leave your feedback.
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Melissa C.
Oct 6, 2016
Very slow to settle damage claim
While the move went well, there was significant damage to my loveseat. A claim was filed the day after the delivery and, 30 days later, there has been no inspection of the damage and no attempt to settle the claim. Very disappointing, as, to this point, we were very satisfied with the level of customer service.
Reply from Daryl Flood Moving & StorageOct 10, 2016
Thank you for providing us with your feedback. We are glad to hear that the move went well, but apologize for the damage to your loveseat and for the seemingly slow response surrounding your claim. I have passed your feedback on to our Customer Care department and they should reach out to you shortly to update you on the status of your claim. You can also contact them directly at [email protected].
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Patrick T.
Oct 3, 2016
*AVOID* Stained my carpet and wont clean
THEY DO NOT UNDERSTAND HOW TO TAKE CARE OF CUSTOMERS. WOULD NOT RECOMMEND THIS BUSINESS. STAY AWAY. Delivered my fridge and stove top which both work fine. During the delivery they stained my carpet from either something on their shoes or on the wheels of their dolly. After the fridge was completely setup the delivery guy brought the slip to me in my office confirm the delivery which I signed. I work from home and was on a conference call. After my conference call walked into my living room and noticed stains all over my carpet. I contact Daryl Flood and since I signed the paper they told me there is nothing they can do.
Reply from Daryl Flood Moving & StorageOct 10, 2016
Hi Patrick - Thank you for taking the time to leave us your feedback. I apologize on behalf of Daryl Flood for the issues surrounding your delivery. We take customer service very seriously so if you would like to discuss the level of service you received in greater detail, please email us at [email protected] and a member of our team will reach out to you.
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Patricia M.
Oct 2, 2016
Very impressed
These guy were so professional did a great job for me I would recommend them to anyone
Reply from Daryl Flood Moving & StorageOct 4, 2016
Thank you for your recommendation. We wish you the best in your new location.
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Andrea C.
Oct 1, 2016
Terrible service
Would not recommend or use this company in the future.
Reply from Daryl Flood Moving & StorageOct 4, 2016
We take customer feedback seriously and would like to get to the bottom of what went wrong with the services you received. If you are able to, please send us further details to [email protected].
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