Reply from Dash CreditOct 13, 2026
Hi Michelle,
Thank you for your feedback. We’re sorry to hear that you’re feeling this way. We understand how stressful it can be when loan payments put pressure on your budget, and we appreciate you sharing your concerns about the interest and repayment amounts.
At Dash Credit, we are committed to transparency throughout the lending process. Before a loan is finalized, we share the loan agreement that clearly outlines the APR, finance charges, payment schedule, and total repayment amount, allowing you to review the terms before accepting the loan.
We want to remind you that you are not required to keep your loan for the full scheduled term. Dash Credit offers repayment options that may allow you to reduce the overall cost of your loan, including:
Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest fees and the cost of your loan.
Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 business hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 855-298-0046. We’re available from 8AM – 8PM EST, Monday – Friday.
Best regards,
The Dash Credit Team